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|
Attributes | |
ACN | 428747 |
Time | |
Date | 199901 |
Day | Wed |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | airport : ewb.airport |
State Reference | NJ |
Environment | |
Flight Conditions | VMC |
Light | Night |
Aircraft 2 | |
Operator | common carrier : air carrier |
Make Model Name | B727-200 |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : preflight ground : parked ground other : 380 |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified |
Experience | flight attendant time airline total : 41.3 flight attendant time total : 14.3 flight attendant time type : 25 |
ASRS Report | 428747 |
Person 2 | |
Function | observation : passenger |
Events | |
Anomaly | cabin event : passenger misconduct |
Resolutory Action | other |
Consequence | Other |
Narrative:
Passenger was causing a delay during security check point. I warned crew about passenger and said to keep an eye on him. Passenger was traveling with another male passenger. Passenger slept most of the flight. I was sitting in cockpit when flight attendant #2 came in and said how passenger was verbally abusive (calling her names and using 4 letter words) and loud! I went up to the passenger and told him to calm down or we would have security meet the flight. He did not care and he wanted the #2 flight attendant's name. The flight engineer came to the back and also tried to talk to the passenger (the passenger used the same language with the flight engineer). Flight engineer said 'sir, calm down or security will be waiting.' passenger didn't care. Flight engineer was ordering him to go back to his seat, passenger went back. As the plane was on final, the passenger got out of his seat and came back to our jump seat (#2 and #4). The passenger walks with a cane. I told the passenger to go back to his seat and he said he wanted to see the guys now! I told him the guys were busy and we are about to land, go situation down! We landed and security met the flight and arrested passenger. Just a little note: I talked to the passenger friend and asked him to please talk with his friend and he said 'oh what has he done now' (no help from his friend).
Original NASA ASRS Text
Title: FLT ATTENDANT RPT REGARDING A PAX ON BOARD A B727 WHO CAUSED A DELAY AT SECURITY CHK POINT, THEN BECAME VERY DISRUPTIVE DURING THE FLT. SECURITY WAS CALLED AND PAX WAS ARRESTED AT DEST ARPT.
Narrative: PAX WAS CAUSING A DELAY DURING SECURITY CHK POINT. I WARNED CREW ABOUT PAX AND SAID TO KEEP AN EYE ON HIM. PAX WAS TRAVELING WITH ANOTHER MALE PAX. PAX SLEPT MOST OF THE FLT. I WAS SITTING IN COCKPIT WHEN FLT ATTENDANT #2 CAME IN AND SAID HOW PAX WAS VERBALLY ABUSIVE (CALLING HER NAMES AND USING 4 LETTER WORDS) AND LOUD! I WENT UP TO THE PAX AND TOLD HIM TO CALM DOWN OR WE WOULD HAVE SECURITY MEET THE FLT. HE DID NOT CARE AND HE WANTED THE #2 FLT ATTENDANT'S NAME. THE FE CAME TO THE BACK AND ALSO TRIED TO TALK TO THE PAX (THE PAX USED THE SAME LANGUAGE WITH THE FE). FE SAID 'SIR, CALM DOWN OR SECURITY WILL BE WAITING.' PAX DIDN'T CARE. FE WAS ORDERING HIM TO GO BACK TO HIS SEAT, PAX WENT BACK. AS THE PLANE WAS ON FINAL, THE PAX GOT OUT OF HIS SEAT AND CAME BACK TO OUR JUMP SEAT (#2 AND #4). THE PAX WALKS WITH A CANE. I TOLD THE PAX TO GO BACK TO HIS SEAT AND HE SAID HE WANTED TO SEE THE GUYS NOW! I TOLD HIM THE GUYS WERE BUSY AND WE ARE ABOUT TO LAND, GO SIT DOWN! WE LANDED AND SECURITY MET THE FLT AND ARRESTED PAX. JUST A LITTLE NOTE: I TALKED TO THE PAX FRIEND AND ASKED HIM TO PLEASE TALK WITH HIS FRIEND AND HE SAID 'OH WHAT HAS HE DONE NOW' (NO HELP FROM HIS FRIEND).
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.