Narrative:

Offload audit ord. On takeoff from aus, aircraft exhibited sufficient degradation of performance to warrant concern that load data or engine performance was not as advertised. Requested full offload audit at ord through dispatch. Dispatch documented the process over the ACARS. This was the only guidance available to me for the process and completion of an audit. According to dispatcher, upon arrival at ord, the aircraft would be taken OTS. The crew would need to remain with the aircraft until the audit was complete. Crew tracking would make necessary adjustments to our sequence and we would need to be met by a flight department representative or set up a phone contact. When we arrived at ord, no one was at the gate to meet me or the aircraft. It took 2 phone calls to the moc before people from air carrier began to slowly arrive. Even though I was being told by these various people that the audit was complete, bags were not weighed and no report was generated or presented to me. I felt compelled to have the report and the data it would contain in order to make the necessary maintenance entry. At no time were any of the individuals concerned able to tell me who was responsible for generating the audit report. At no time was I called by the moc to talk with me about the status of the report or the aircraft. At no time did a chief pilot contact me. Without the completion of a viable audit or audit report, I was left no alternative but to make a maintenance entry implicating the aircraft for the degraded performance during takeoff.

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Original NASA ASRS Text

Title: FK10 CREW DETECTED A PERFORMANCE DECREMENT (OR DECREASE) ON TKOF.

Narrative: OFFLOAD AUDIT ORD. ON TKOF FROM AUS, ACFT EXHIBITED SUFFICIENT DEGRADATION OF PERFORMANCE TO WARRANT CONCERN THAT LOAD DATA OR ENG PERFORMANCE WAS NOT AS ADVERTISED. REQUESTED FULL OFFLOAD AUDIT AT ORD THROUGH DISPATCH. DISPATCH DOCUMENTED THE PROCESS OVER THE ACARS. THIS WAS THE ONLY GUIDANCE AVAILABLE TO ME FOR THE PROCESS AND COMPLETION OF AN AUDIT. ACCORDING TO DISPATCHER, UPON ARR AT ORD, THE ACFT WOULD BE TAKEN OTS. THE CREW WOULD NEED TO REMAIN WITH THE ACFT UNTIL THE AUDIT WAS COMPLETE. CREW TRACKING WOULD MAKE NECESSARY ADJUSTMENTS TO OUR SEQUENCE AND WE WOULD NEED TO BE MET BY A FLT DEPT REPRESENTATIVE OR SET UP A PHONE CONTACT. WHEN WE ARRIVED AT ORD, NO ONE WAS AT THE GATE TO MEET ME OR THE ACFT. IT TOOK 2 PHONE CALLS TO THE MOC BEFORE PEOPLE FROM ACR BEGAN TO SLOWLY ARRIVE. EVEN THOUGH I WAS BEING TOLD BY THESE VARIOUS PEOPLE THAT THE AUDIT WAS COMPLETE, BAGS WERE NOT WEIGHED AND NO RPT WAS GENERATED OR PRESENTED TO ME. I FELT COMPELLED TO HAVE THE RPT AND THE DATA IT WOULD CONTAIN IN ORDER TO MAKE THE NECESSARY MAINT ENTRY. AT NO TIME WERE ANY OF THE INDIVIDUALS CONCERNED ABLE TO TELL ME WHO WAS RESPONSIBLE FOR GENERATING THE AUDIT RPT. AT NO TIME WAS I CALLED BY THE MOC TO TALK WITH ME ABOUT THE STATUS OF THE RPT OR THE ACFT. AT NO TIME DID A CHIEF PLT CONTACT ME. WITHOUT THE COMPLETION OF A VIABLE AUDIT OR AUDIT RPT, I WAS LEFT NO ALTERNATIVE BUT TO MAKE A MAINT ENTRY IMPLICATING THE ACFT FOR THE DEGRADED PERFORMANCE DURING TKOF.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.