Flight attendant reported that B767-200, jfk-sfo, developed a hydraulic problem at cruise altitude, ...

Attributes
ACN	430745
Time
Date	199902
Day	Fri
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : zob.artcc
State Reference	OH
Environment
Flight Conditions	VMC
Light	Night
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty oversight : flight attendant in charge
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 6
Experience	flight attendant time airline total : 3.4 flight attendant time total : 3.4 flight attendant time type : 80
ASRS Report	730745
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	aircraft equipment problem : critical
Independent Detector	aircraft equipment other aircraft equipment : hyd.system gauge other flight crewa other flight crewb
Resolutory Action	flight crew : landed in emergency condition
Consequence	other
Supplementary
Problem Areas	Aircraft
Primary Problem	Aircraft

Narrative:

We were approximately 1 3/4 hours into flight when incident occurred. Jfk-sfo B767 on feb/xa/99. At XA35, the captain called me to cockpit and indicated we had 20 mins to secure cabin and we were landing in chicago, hydraulics problems. We were in the middle of service for first class and business class, although mid cabin had finished its primary service. I (purser) notified the other flight attendants of the information given by captain. It took approximately 10-12 mins to secure cabin. I did a cabin walk through before returning to cockpit. Everything was secured and during this time I had mentioned to flight attendants the captain would make a PA to passenger and returned to cockpit to inform captain and first officer cabin secured. They also showed me information on their equipment as to how they recognized the problem and what it meant. The problem wasn't too serious, but serious enough to land. We couldn't go as far as san francisco at that time with problem as it existed. I returned to cabin to reassure passenger and flight attendants by just being present. No one seemed to be suffering from anxiety. Everyone cooperated with myself and fellow crew members. We landed in chicago. The flight was met by passenger service, flight service and the mechanics. The mechanics consulted with the captain, said problem could be fixed, but we needed a part from air carrier Y.

Original NASA ASRS Text

Title: FLT ATTENDANT RPTED THAT B767-200, JFK-SFO, DEVELOPED A HYD PROB AT CRUISE ALT, 1 HR 45 MINS OUT OF JFK. CAPT TOLD FLT ATTENDANT TO SECURE CABIN FOR LNDG IN 20 MINS. LANDED WITHOUT INCIDENT.

Narrative: WE WERE APPROX 1 3/4 HRS INTO FLT WHEN INCIDENT OCCURRED. JFK-SFO B767 ON FEB/XA/99. AT XA35, THE CAPT CALLED ME TO COCKPIT AND INDICATED WE HAD 20 MINS TO SECURE CABIN AND WE WERE LNDG IN CHICAGO, HYDS PROBS. WE WERE IN THE MIDDLE OF SVC FOR FIRST CLASS AND BUSINESS CLASS, ALTHOUGH MID CABIN HAD FINISHED ITS PRIMARY SVC. I (PURSER) NOTIFIED THE OTHER FLT ATTENDANTS OF THE INFO GIVEN BY CAPT. IT TOOK APPROX 10-12 MINS TO SECURE CABIN. I DID A CABIN WALK THROUGH BEFORE RETURNING TO COCKPIT. EVERYTHING WAS SECURED AND DURING THIS TIME I HAD MENTIONED TO FLT ATTENDANTS THE CAPT WOULD MAKE A PA TO PAX AND RETURNED TO COCKPIT TO INFORM CAPT AND FO CABIN SECURED. THEY ALSO SHOWED ME INFO ON THEIR EQUIP AS TO HOW THEY RECOGNIZED THE PROB AND WHAT IT MEANT. THE PROB WASN'T TOO SERIOUS, BUT SERIOUS ENOUGH TO LAND. WE COULDN'T GO AS FAR AS SAN FRANCISCO AT THAT TIME WITH PROB AS IT EXISTED. I RETURNED TO CABIN TO REASSURE PAX AND FLT ATTENDANTS BY JUST BEING PRESENT. NO ONE SEEMED TO BE SUFFERING FROM ANXIETY. EVERYONE COOPERATED WITH MYSELF AND FELLOW CREW MEMBERS. WE LANDED IN CHICAGO. THE FLT WAS MET BY PAX SVC, FLT SVC AND THE MECHS. THE MECHS CONSULTED WITH THE CAPT, SAID PROB COULD BE FIXED, BUT WE NEEDED A PART FROM ACR Y.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Flight attendant reported that B767-200, jfk-sfo, developed a hydraulic problem at cruise altitude, 1 hour 45 mins out of jfk. Captain told flight attendant to secure cabin for landing in 20 mins. Landed without incident.