Narrative:

During climb to FL250, after several intermediate leveloffs, the autoplt did not capture an assigned leveloff at FL250. The first officer and I noticed it when 200 ft high, but due to passenger safety, could not aggressively push the aircraft down to FL250. We were momentarily 300-400 ft high and quickly leveled again at FL250. We had some crossing traffic above us and by the time the controller called us, we were already established at FL250 again. There was never any conflict or evasive action required. We should have noticed the overshoot sooner. After several leveloffs in 1000 ft increments, we were lulled into trusting the autoplt too much and at the moment of 'altitude acquire' and 'hold' we were not looking at the altimeter.

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Original NASA ASRS Text

Title: ACFT FAILED TO LEVEL AT ASSIGNED ALT.

Narrative: DURING CLB TO FL250, AFTER SEVERAL INTERMEDIATE LEVELOFFS, THE AUTOPLT DID NOT CAPTURE AN ASSIGNED LEVELOFF AT FL250. THE FO AND I NOTICED IT WHEN 200 FT HIGH, BUT DUE TO PAX SAFETY, COULD NOT AGGRESSIVELY PUSH THE ACFT DOWN TO FL250. WE WERE MOMENTARILY 300-400 FT HIGH AND QUICKLY LEVELED AGAIN AT FL250. WE HAD SOME XING TFC ABOVE US AND BY THE TIME THE CTLR CALLED US, WE WERE ALREADY ESTABLISHED AT FL250 AGAIN. THERE WAS NEVER ANY CONFLICT OR EVASIVE ACTION REQUIRED. WE SHOULD HAVE NOTICED THE OVERSHOOT SOONER. AFTER SEVERAL LEVELOFFS IN 1000 FT INCREMENTS, WE WERE LULLED INTO TRUSTING THE AUTOPLT TOO MUCH AND AT THE MOMENT OF 'ALT ACQUIRE' AND 'HOLD' WE WERE NOT LOOKING AT THE ALTIMETER.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.