Narrative:

During boarding, a foreign passenger demanded a smoking seat. Y class flight attendants explained there was no smoking permitted. He raised his voice in disapproval and demanded his seat be changed for a smoking area. We further explained there was no smoking anywhere on the plane. I was called to handle the situation. I repeated what he had heard before and with that he began yelling in the middle of the Y class what a horrible airline we were. His actions were not that of a normal person and I got close enough to smell heavy alcohol on his breath. I had the agents escort him off the plane. On the jetbridge, I explained that his actions demonstrated that he was intoxicated and it was against the law to transport a passenger known to be intoxicated. I explained to him that it was for his protection that I was refusing him. I explained that if his action continued that way in-flight we would have to have him arrested. With that he began to remove his jacket and want to fight me. I asked the agents to escort him off the jetbridge. Before he left, he said he hoped the plane would go down. I told him that his statement was further proof that it was safer for him to go to a hotel rather than be arrested on the plane. We left with no delay and no further problems.

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Original NASA ASRS Text

Title: FLT ATTENDANT RPT REGARDING A PAX WHO BOARDED INTOXICATED AND DEMANDED A SEAT IN THE SMOKING SECTION. HE BECAME VERY VERBAL AND VERY LOUD AND WAS ESCORTED TO THE JETBRIDGE. HE WAS INFORMED OF THE LAW ABOUT TRANSPORTING AN INTOXICATED PAX, THEN TOOK OFF HIS JACKET TO FIGHT THE FLT ATTENDANT. HE WAS REMOVED.

Narrative: DURING BOARDING, A FOREIGN PAX DEMANDED A SMOKING SEAT. Y CLASS FLT ATTENDANTS EXPLAINED THERE WAS NO SMOKING PERMITTED. HE RAISED HIS VOICE IN DISAPPROVAL AND DEMANDED HIS SEAT BE CHANGED FOR A SMOKING AREA. WE FURTHER EXPLAINED THERE WAS NO SMOKING ANYWHERE ON THE PLANE. I WAS CALLED TO HANDLE THE SIT. I REPEATED WHAT HE HAD HEARD BEFORE AND WITH THAT HE BEGAN YELLING IN THE MIDDLE OF THE Y CLASS WHAT A HORRIBLE AIRLINE WE WERE. HIS ACTIONS WERE NOT THAT OF A NORMAL PERSON AND I GOT CLOSE ENOUGH TO SMELL HVY ALCOHOL ON HIS BREATH. I HAD THE AGENTS ESCORT HIM OFF THE PLANE. ON THE JETBRIDGE, I EXPLAINED THAT HIS ACTIONS DEMONSTRATED THAT HE WAS INTOXICATED AND IT WAS AGAINST THE LAW TO TRANSPORT A PAX KNOWN TO BE INTOXICATED. I EXPLAINED TO HIM THAT IT WAS FOR HIS PROTECTION THAT I WAS REFUSING HIM. I EXPLAINED THAT IF HIS ACTION CONTINUED THAT WAY INFLT WE WOULD HAVE TO HAVE HIM ARRESTED. WITH THAT HE BEGAN TO REMOVE HIS JACKET AND WANT TO FIGHT ME. I ASKED THE AGENTS TO ESCORT HIM OFF THE JETBRIDGE. BEFORE HE LEFT, HE SAID HE HOPED THE PLANE WOULD GO DOWN. I TOLD HIM THAT HIS STATEMENT WAS FURTHER PROOF THAT IT WAS SAFER FOR HIM TO GO TO A HOTEL RATHER THAN BE ARRESTED ON THE PLANE. WE LEFT WITH NO DELAY AND NO FURTHER PROBS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.