Narrative:

I was in the first class galley assisting the #1 flight attendant when our #2 flight attendant came up front and told us that a passenger had cornered her in the bathroom and the back of the aircraft. The passenger also used a lot of profanity with the #2 flight attendant (as she told us). The #2 flight attendant filled out a report about the passenger and asked the passenger for her name, which she refused to give (I witnessed this). We then looked it up in the paperwork. The #2 flight attendant informed the captain of the situation and he called ahead for security. When we got there, I showed security to the passenger seat and he took her off the plane. (All other passenger remained seated.) in the terminal security, the passenger and the #4 flight attendant spoke about the situation. There were several other passenger there too who witnessed the passenger misconduct. They gave their personal information to the security person and the #2 flight attendant. The passenger finally left with nothing resolved. I would also like to mention that the passenger had several alcoholic drinks and was rude and demanding the entire flight.

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Original NASA ASRS Text

Title: FLT ATTENDANT RPT, S80, DFW-FAT, PAX AGGRESSION, INTERFERE WITH FLT ATTENDANT'S DUTY. SECURITY REMOVED PAX.

Narrative: I WAS IN THE FIRST CLASS GALLEY ASSISTING THE #1 FLT ATTENDANT WHEN OUR #2 FLT ATTENDANT CAME UP FRONT AND TOLD US THAT A PAX HAD CORNERED HER IN THE BATHROOM AND THE BACK OF THE ACFT. THE PAX ALSO USED A LOT OF PROFANITY WITH THE #2 FLT ATTENDANT (AS SHE TOLD US). THE #2 FLT ATTENDANT FILLED OUT A RPT ABOUT THE PAX AND ASKED THE PAX FOR HER NAME, WHICH SHE REFUSED TO GIVE (I WITNESSED THIS). WE THEN LOOKED IT UP IN THE PAPERWORK. THE #2 FLT ATTENDANT INFORMED THE CAPT OF THE SIT AND HE CALLED AHEAD FOR SECURITY. WHEN WE GOT THERE, I SHOWED SECURITY TO THE PAX SEAT AND HE TOOK HER OFF THE PLANE. (ALL OTHER PAX REMAINED SEATED.) IN THE TERMINAL SECURITY, THE PAX AND THE #4 FLT ATTENDANT SPOKE ABOUT THE SIT. THERE WERE SEVERAL OTHER PAX THERE TOO WHO WITNESSED THE PAX MISCONDUCT. THEY GAVE THEIR PERSONAL INFO TO THE SECURITY PERSON AND THE #2 FLT ATTENDANT. THE PAX FINALLY LEFT WITH NOTHING RESOLVED. I WOULD ALSO LIKE TO MENTION THAT THE PAX HAD SEVERAL ALCOHOLIC DRINKS AND WAS RUDE AND DEMANDING THE ENTIRE FLT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.