37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 438782 |
Time | |
Date | 199905 |
Day | Mon |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | atc facility : bos.tower |
State Reference | MA |
Altitude | agl single value : 0 |
Environment | |
Weather Elements | Rain |
Light | Night |
Aircraft 1 | |
Controlling Facilities | tower : bos.tower |
Operator | common carrier : air carrier |
Make Model Name | A300 |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : taxi |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 6 |
Experience | flight attendant time airline total : 16 flight attendant time total : 16 flight attendant time type : 100 |
ASRS Report | 438782 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty oversight : flight attendant in charge |
Qualification | flight attendant : currently qualified |
Events | |
Anomaly | cabin event : passenger illness cabin event : passenger misconduct non adherence : far non adherence : company policies |
Independent Detector | other other : cab 1 |
Resolutory Action | other |
Consequence | other Other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
A passenger became irritated due to a delay. He was from ccs and was talking loudly and abusively to crew members. He wanted off the aircraft and was causing 'riot' conditions on board. He was trying to cause others to join him. We had a medical emergency and he refused to leave us alone as we tried to help the ill passenger. Boston police removed him when we went back for ill passenger.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, A300, BOS-MIA, TAXI BACK TO GATE TO REMOVE 2 PAX, ONE FOR MEDICAL, THE OTHER FOR UNRULY, MUTINOUS CONDUCT. ARREST MADE.
Narrative: A PAX BECAME IRRITATED DUE TO A DELAY. HE WAS FROM CCS AND WAS TALKING LOUDLY AND ABUSIVELY TO CREW MEMBERS. HE WANTED OFF THE ACFT AND WAS CAUSING 'RIOT' CONDITIONS ON BOARD. HE WAS TRYING TO CAUSE OTHERS TO JOIN HIM. WE HAD A MEDICAL EMER AND HE REFUSED TO LEAVE US ALONE AS WE TRIED TO HELP THE ILL PAX. BOSTON POLICE REMOVED HIM WHEN WE WENT BACK FOR ILL PAX.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.