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An engine shop technician reports being directed by the quality assurance supervisor to change the signoff on a completed N1 disc assembly.
| Attributes | |
| ACN | 439921 |
| Time | |
| Date | 199906 |
| Day | Sun |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Operating Under FAR Part | Part 121 |
| Flight Plan | None |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| ASRS Report | 439921 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | oversight : supervisor |
| Events | |
| Anomaly | aircraft equipment problem : critical maintenance problem : improper documentation |
| Independent Detector | other other : mech |
| Resolutory Action | none taken : anomaly accepted |
| Factors | |
| Maintenance | contributing factor : schedule pressure performance deficiency : inspection performance deficiency : non compliance with legal requirements performance deficiency : logbook entry |
| Supplementary | |
| Problem Areas | Maintenance Human Performance |
| Primary Problem | Maintenance Human Performance |
Narrative:
I was directed by quality assurance to change the work form on service bulletin XXXX from a code of 'not applicable' to 'checked and worked,' showing that it was done. Service bulletin YYYY was checked and worked on this N1. Service bulletin XXXX part 5.0 states that service bulletin YYYY terminates service bulletin XXXX -- one or the other service bulletins can be checked and worked, not both. I feel that I was misdirected by quality assurance in changing the work form.
Original NASA ASRS Text
Title: AN ENG SHOP TECHNICIAN RPTS BEING DIRECTED BY THE QUALITY ASSURANCE SUPVR TO CHANGE THE SIGNOFF ON A COMPLETED N1 DISC ASSEMBLY.
Narrative: I WAS DIRECTED BY QUALITY ASSURANCE TO CHANGE THE WORK FORM ON SVC BULLETIN XXXX FROM A CODE OF 'NOT APPLICABLE' TO 'CHKED AND WORKED,' SHOWING THAT IT WAS DONE. SVC BULLETIN YYYY WAS CHKED AND WORKED ON THIS N1. SVC BULLETIN XXXX PART 5.0 STATES THAT SVC BULLETIN YYYY TERMINATES SVC BULLETIN XXXX -- ONE OR THE OTHER SVC BULLETINS CAN BE CHKED AND WORKED, NOT BOTH. I FEEL THAT I WAS MISDIRECTED BY QUALITY ASSURANCE IN CHANGING THE WORK FORM.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.