ZJX controller confronts perceived computer strip processing problem.

Attributes
ACN	441918
Time
Date	199906
Day	Tue
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : zjx.artcc
State Reference	FL
Person 1
Affiliation	government : faa
Function	controller : radar
Qualification	controller : radar
Experience	controller radar : 10.5 controller time certified in position1 : 10.5
ASRS Report	441918
Events
Independent Detector	other controllera
Resolutory Action	controller : issued new clearance
Consequence	faa : investigated
Supplementary
Problem Areas	ATC Facility Airspace Structure
Primary Problem	ATC Facility
Situations
ATC Facility	computer equipment : zjx.artcc procedure or policy : zjx.artcc

Narrative:

Cof/mlb/X68/xmr departures into ZJX airspace, cof/mlb departures into ZJX airspace. 2 separate pdr's are used (cofe and cofw). The pdr to be applied is determined by the runway confign at cof/mlb. ZJX tmu enters a 'read message' to apply the appropriate pdr as cof/mlb change configns cofw usually processes correctly. Cofe causes many problems: 1) 2 flight plans will be active for the same flight. 2) the st johns sector will not have either flight plan although st johns is the first ZJX sector to provide service to the aircraft. 3) neither flight plan processes correctly to subsequent sectors. 4) the aircraft is in a 'free track.' 5) sometimes when an amendment is entered, both flts drop out of the computer. 6) the duplicate flight plan cannot be removed.

Original NASA ASRS Text

Title: ZJX CTLR CONFRONTS PERCEIVED COMPUTER STRIP PROCESSING PROB.

Narrative: COF/MLB/X68/XMR DEPS INTO ZJX AIRSPACE, COF/MLB DEPS INTO ZJX AIRSPACE. 2 SEPARATE PDR'S ARE USED (COFE AND COFW). THE PDR TO BE APPLIED IS DETERMINED BY THE RWY CONFIGN AT COF/MLB. ZJX TMU ENTERS A 'READ MESSAGE' TO APPLY THE APPROPRIATE PDR AS COF/MLB CHANGE CONFIGNS COFW USUALLY PROCESSES CORRECTLY. COFE CAUSES MANY PROBS: 1) 2 FLT PLANS WILL BE ACTIVE FOR THE SAME FLT. 2) THE ST JOHNS SECTOR WILL NOT HAVE EITHER FLT PLAN ALTHOUGH ST JOHNS IS THE FIRST ZJX SECTOR TO PROVIDE SVC TO THE ACFT. 3) NEITHER FLT PLAN PROCESSES CORRECTLY TO SUBSEQUENT SECTORS. 4) THE ACFT IS IN A 'FREE TRACK.' 5) SOMETIMES WHEN AN AMENDMENT IS ENTERED, BOTH FLTS DROP OUT OF THE COMPUTER. 6) THE DUPLICATE FLT PLAN CANNOT BE REMOVED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.