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Attributes | |
ACN | 445110 |
Time | |
Date | 199907 |
Day | Sat |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | atc facility : zlc.artcc |
State Reference | UT |
Environment | |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zlc.artcc |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Super 80 |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Route In Use | enroute other |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
Experience | flight attendant time airline total : 4 flight attendant time total : 4 flight attendant time type : 85 |
ASRS Report | 445110 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty oversight : flight attendant in charge |
Qualification | flight attendant : currently qualified |
Events | |
Anomaly | cabin event : passenger illness |
Independent Detector | other other : 3 |
Resolutory Action | flight crew : diverted to another airport flight crew : declared emergency |
Consequence | Other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
I was with flight attendant #4 in front of main cabin beginning a meal service, when passenger's wife screamed for a flight attendant. Neither flight attendant #4 nor #2 heard the scream, since passenger was in seat xxe, and wife in xxf at rear of S80. Passenger was reported by non revenue flight attendant (on tailcone jump seat) to be 'stiff with eyes open but unresponsive.' 2 doctors were seated 2 rows forward and were assisting by the time flight attendant rushed forward from her jump seat. She came to front of cabin and asked for the medical kit, which I got from flight attendant #4 for the doctors to take vital signs and relayed information to the captain, so flight attendant #2 and flight attendant #4 could continue service. Doctors did not ask for the aed. They used only the blood pressure monitor and stethoscope, but determined after monitoring passenger for some time, and because of his family and medical history, that we should land. Decision was ultimately made by captain, after consultation with doctor. We were told we would land in billings in 15 mins. Meal service was completed and carts and galley secured. Safety checks were made. Paramedics met the plane in billings and took passenger off through tailcone exit after examination (along with his wife and 2 children). (Wife did not ring the passenger call light in her excitement apparently, when passenger became ill.) it was fortunate we had the non revenue flight attendant on the tailcone jump seat. In emergencys with a full main cabin, this illustrates the benefit of having 3 flight attendants, rather than 2, working a flight in main cabin. (Flight attendant #3 was working in first class with flight attendant #1, at the time as necessary.) second medical emergency occurred after we landed in billings, at the gate. A 17 yr old female became ill with nausea, diarrhea and stomach cramps. She and her mother decided to have paramedics check her and she was too ill to continue on flight. I got her to the jetbridge where airport medical personnel gave oxygen (hi flo) and checked her pulse (blood pressure was 100/70 initially). Paramedics arrived and gave her an injection and arranged to have her admitted for medical care. She, her mother and boyfriend deplaned. Heart monitor (paramedic's) was also used by paramedics. After oxygen, blood pressure was 130/80. Passenger was on several medications -- and had taken something on ground for motion sickness. I coordinated this second medical with captain, who arranged for paramedics while I searched for a wheelchair in terminal. I stayed on jetbridge with ill passenger, after I secured wheelchair, until paramedics arrived and final decision was made to admit passenger to hospital. Captain was extremely professional in his assessment and handling of these 2 simultaneous medicals.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, S80, SEA-ORD. MEDICAL EMER INFLT, DIVERT TO BILLINGS FOR HOSPITAL. ON GND, BILLINGS, MEDICAL EMER #2. BOTH PAX REMOVED.
Narrative: I WAS WITH FLT ATTENDANT #4 IN FRONT OF MAIN CABIN BEGINNING A MEAL SVC, WHEN PAX'S WIFE SCREAMED FOR A FLT ATTENDANT. NEITHER FLT ATTENDANT #4 NOR #2 HEARD THE SCREAM, SINCE PAX WAS IN SEAT XXE, AND WIFE IN XXF AT REAR OF S80. PAX WAS RPTED BY NON REVENUE FLT ATTENDANT (ON TAILCONE JUMP SEAT) TO BE 'STIFF WITH EYES OPEN BUT UNRESPONSIVE.' 2 DOCTORS WERE SEATED 2 ROWS FORWARD AND WERE ASSISTING BY THE TIME FLT ATTENDANT RUSHED FORWARD FROM HER JUMP SEAT. SHE CAME TO FRONT OF CABIN AND ASKED FOR THE MEDICAL KIT, WHICH I GOT FROM FLT ATTENDANT #4 FOR THE DOCTORS TO TAKE VITAL SIGNS AND RELAYED INFO TO THE CAPT, SO FLT ATTENDANT #2 AND FLT ATTENDANT #4 COULD CONTINUE SVC. DOCTORS DID NOT ASK FOR THE AED. THEY USED ONLY THE BLOOD PRESSURE MONITOR AND STETHOSCOPE, BUT DETERMINED AFTER MONITORING PAX FOR SOME TIME, AND BECAUSE OF HIS FAMILY AND MEDICAL HISTORY, THAT WE SHOULD LAND. DECISION WAS ULTIMATELY MADE BY CAPT, AFTER CONSULTATION WITH DOCTOR. WE WERE TOLD WE WOULD LAND IN BILLINGS IN 15 MINS. MEAL SVC WAS COMPLETED AND CARTS AND GALLEY SECURED. SAFETY CHKS WERE MADE. PARAMEDICS MET THE PLANE IN BILLINGS AND TOOK PAX OFF THROUGH TAILCONE EXIT AFTER EXAMINATION (ALONG WITH HIS WIFE AND 2 CHILDREN). (WIFE DID NOT RING THE PAX CALL LIGHT IN HER EXCITEMENT APPARENTLY, WHEN PAX BECAME ILL.) IT WAS FORTUNATE WE HAD THE NON REVENUE FLT ATTENDANT ON THE TAILCONE JUMP SEAT. IN EMERS WITH A FULL MAIN CABIN, THIS ILLUSTRATES THE BENEFIT OF HAVING 3 FLT ATTENDANTS, RATHER THAN 2, WORKING A FLT IN MAIN CABIN. (FLT ATTENDANT #3 WAS WORKING IN FIRST CLASS WITH FLT ATTENDANT #1, AT THE TIME AS NECESSARY.) SECOND MEDICAL EMER OCCURRED AFTER WE LANDED IN BILLINGS, AT THE GATE. A 17 YR OLD FEMALE BECAME ILL WITH NAUSEA, DIARRHEA AND STOMACH CRAMPS. SHE AND HER MOTHER DECIDED TO HAVE PARAMEDICS CHK HER AND SHE WAS TOO ILL TO CONTINUE ON FLT. I GOT HER TO THE JETBRIDGE WHERE ARPT MEDICAL PERSONNEL GAVE OXYGEN (HI FLO) AND CHKED HER PULSE (BLOOD PRESSURE WAS 100/70 INITIALLY). PARAMEDICS ARRIVED AND GAVE HER AN INJECTION AND ARRANGED TO HAVE HER ADMITTED FOR MEDICAL CARE. SHE, HER MOTHER AND BOYFRIEND DEPLANED. HEART MONITOR (PARAMEDIC'S) WAS ALSO USED BY PARAMEDICS. AFTER OXYGEN, BLOOD PRESSURE WAS 130/80. PAX WAS ON SEVERAL MEDICATIONS -- AND HAD TAKEN SOMETHING ON GND FOR MOTION SICKNESS. I COORDINATED THIS SECOND MEDICAL WITH CAPT, WHO ARRANGED FOR PARAMEDICS WHILE I SEARCHED FOR A WHEELCHAIR IN TERMINAL. I STAYED ON JETBRIDGE WITH ILL PAX, AFTER I SECURED WHEELCHAIR, UNTIL PARAMEDICS ARRIVED AND FINAL DECISION WAS MADE TO ADMIT PAX TO HOSPITAL. CAPT WAS EXTREMELY PROFESSIONAL IN HIS ASSESSMENT AND HANDLING OF THESE 2 SIMULTANEOUS MEDICALS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.