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A jetstream 41 flight crew was informed that a passenger would not take an infant out of a carrier and wished to hold infant carrier with the baby in it.
| Attributes | |
| ACN | 447835 |
| Time | |
| Date | 199908 |
| Day | Tue |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : buf.airport |
| State Reference | NY |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 2 | |
| Operator | common carrier : air carrier |
| Make Model Name | Jetstream 41 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : taxi |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp pilot : cfi |
| Experience | flight time last 90 days : 175 flight time total : 7000 flight time type : 450 |
| ASRS Report | 447835 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : multi engine pilot : instrument pilot : commercial |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : detected after the fact |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance |
| Primary Problem | Cabin Crew Human Performance |
Narrative:
On our first leg of a round trip, our cabin crew member was completing IOE (initial operating experience). On the return leg he was to be given a line check, completing his training. On the return leg, flight crew taxied to the runway and was waiting for cabin crew to call, informing us that cabin was secured and ok for takeoff. After several mins of waiting, flight crew decided to call cabin crew. We thought maybe they had forgotten being that he was getting a line check. The check flight attendant answered our call and stated that they had a passenger that was holding an infant in an infant carrier. (This carrier had gone unnoticed until cabin crew was making final checks prior to takeoff.) she stated that the passenger would not take the infant out of the carrier. Cabin crew stated that if the captain said it was ok, then the cabin was secure and ready for takeoff. Cabin crew never said that the carrier was not approved by our fom or FARS. CRM was non existent. Flight crew was unaware of either fom or FARS that disapproved of this type of carrier. Cabin crew allowed flight crew to take off in this situation. When cabin crew was aware that we were going to depart they still made no attempt to inform flight crew of fom or far regulation. It is very important for crews to work together to solve problems. I felt as if a wall was between the 2 crews and we could not see over it to make any clear decisions.
Original NASA ASRS Text
Title: A JETSTREAM 41 FLC WAS INFORMED THAT A PAX WOULD NOT TAKE AN INFANT OUT OF A CARRIER AND WISHED TO HOLD INFANT CARRIER WITH THE BABY IN IT.
Narrative: ON OUR FIRST LEG OF A ROUND TRIP, OUR CABIN CREW MEMBER WAS COMPLETING IOE (INITIAL OPERATING EXPERIENCE). ON THE RETURN LEG HE WAS TO BE GIVEN A LINE CHK, COMPLETING HIS TRAINING. ON THE RETURN LEG, FLC TAXIED TO THE RWY AND WAS WAITING FOR CABIN CREW TO CALL, INFORMING US THAT CABIN WAS SECURED AND OK FOR TKOF. AFTER SEVERAL MINS OF WAITING, FLC DECIDED TO CALL CABIN CREW. WE THOUGHT MAYBE THEY HAD FORGOTTEN BEING THAT HE WAS GETTING A LINE CHK. THE CHK FLT ATTENDANT ANSWERED OUR CALL AND STATED THAT THEY HAD A PAX THAT WAS HOLDING AN INFANT IN AN INFANT CARRIER. (THIS CARRIER HAD GONE UNNOTICED UNTIL CABIN CREW WAS MAKING FINAL CHKS PRIOR TO TKOF.) SHE STATED THAT THE PAX WOULD NOT TAKE THE INFANT OUT OF THE CARRIER. CABIN CREW STATED THAT IF THE CAPT SAID IT WAS OK, THEN THE CABIN WAS SECURE AND READY FOR TKOF. CABIN CREW NEVER SAID THAT THE CARRIER WAS NOT APPROVED BY OUR FOM OR FARS. CRM WAS NON EXISTENT. FLC WAS UNAWARE OF EITHER FOM OR FARS THAT DISAPPROVED OF THIS TYPE OF CARRIER. CABIN CREW ALLOWED FLC TO TAKE OFF IN THIS SIT. WHEN CABIN CREW WAS AWARE THAT WE WERE GOING TO DEPART THEY STILL MADE NO ATTEMPT TO INFORM FLC OF FOM OR FAR REG. IT IS VERY IMPORTANT FOR CREWS TO WORK TOGETHER TO SOLVE PROBS. I FELT AS IF A WALL WAS BTWN THE 2 CREWS AND WE COULD NOT SEE OVER IT TO MAKE ANY CLR DECISIONS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.