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|
Attributes | |
ACN | 449809 |
Time | |
Date | 199909 |
Day | Mon |
Local Time Of Day | 0001 To 0600 |
Place | |
Locale Reference | atc facility : n90.tracon |
State Reference | NY |
Environment | |
Light | Night |
Aircraft 1 | |
Controlling Facilities | tracon : n90.tracon |
Operator | common carrier : air carrier |
Make Model Name | B757 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | descent : approach descent : holding descent : vacating altitude landing other |
Route In Use | approach : visual |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty oversight : flight attendant in charge |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 6 |
Experience | flight attendant time airline total : 4 flight attendant time total : 4 flight attendant time type : 40 |
ASRS Report | 449809 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp |
Events | |
Anomaly | aircraft equipment problem : critical |
Independent Detector | other flight crewa |
Resolutory Action | flight crew : landed in emergency condition flight crew : declared emergency |
Consequence | other |
Supplementary | |
Problem Areas | Aircraft Company Flight Crew Human Performance |
Primary Problem | Flight Crew Human Performance |
Narrative:
After pilots said 'prepare for landing' at jfk, we kept flying about 30 mins. The captain made a PA and said there was a problem with the nose gear not locking, and he'd get back to us. One more PA was made by the captain regarding the cockpit being in touch with maintenance trying to resolve the problem and he'd let us know what happens, but not to worry at this point. The captain came out of the cockpit and told me (flight attendant #1) not to worry, they have plenty of fuel, still trying to resolve the problem. Next PA was 'flight attendants, prepare for landing' and they'd gotten the landing gear down and locked. We landed without incident and were met by many supervisors and medical personnel, agents and several other people offering assistance to passenger and flight attendants. Callback conversation with reporter revealed the following information: the reporter stated that the captain never told the flight attendants that he had declared an emergency and the flight attendants were so surprised that all these emergency personnel met the flight. She thought this showed very poor communication skills. She assumes that they fixed the nose gear problems before they landed.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, B757, YVR-JFK, ON APCH TO JFK, NOSE GEAR WOULDN'T LOCK, EMER DECLARED. LANDED WITHOUT INCIDENT. MET BY EMER PERSONNEL.
Narrative: AFTER PLTS SAID 'PREPARE FOR LNDG' AT JFK, WE KEPT FLYING ABOUT 30 MINS. THE CAPT MADE A PA AND SAID THERE WAS A PROB WITH THE NOSE GEAR NOT LOCKING, AND HE'D GET BACK TO US. ONE MORE PA WAS MADE BY THE CAPT REGARDING THE COCKPIT BEING IN TOUCH WITH MAINT TRYING TO RESOLVE THE PROB AND HE'D LET US KNOW WHAT HAPPENS, BUT NOT TO WORRY AT THIS POINT. THE CAPT CAME OUT OF THE COCKPIT AND TOLD ME (FLT ATTENDANT #1) NOT TO WORRY, THEY HAVE PLENTY OF FUEL, STILL TRYING TO RESOLVE THE PROB. NEXT PA WAS 'FLT ATTENDANTS, PREPARE FOR LNDG' AND THEY'D GOTTEN THE LNDG GEAR DOWN AND LOCKED. WE LANDED WITHOUT INCIDENT AND WERE MET BY MANY SUPVRS AND MEDICAL PERSONNEL, AGENTS AND SEVERAL OTHER PEOPLE OFFERING ASSISTANCE TO PAX AND FLT ATTENDANTS. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT THE CAPT NEVER TOLD THE FLT ATTENDANTS THAT HE HAD DECLARED AN EMER AND THE FLT ATTENDANTS WERE SO SURPRISED THAT ALL THESE EMER PERSONNEL MET THE FLT. SHE THOUGHT THIS SHOWED VERY POOR COM SKILLS. SHE ASSUMES THAT THEY FIXED THE NOSE GEAR PROBS BEFORE THEY LANDED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.