B757 crew distraction by cabin problems slow to turn at fix. ARTCC complains and crew turns.

Attributes
ACN	453660
Time
Date	199911
Day	Mon
Local Time Of Day	1201 To 1800
Place
Locale Reference	intersection : sabbi
State Reference	MD
Altitude	msl single value : 15000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zdc.artcc
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	descent : intermediate altitude
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp pilot : cfi pilot : multi engine
Experience	flight time last 90 days : 80 flight time total : 23000 flight time type : 500
ASRS Report	453660
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp pilot : multi engine
Experience	flight time last 90 days : 25 flight time total : 21000 flight time type : 1400
ASRS Report	453827
Events
Anomaly	non adherence : clearance other spatial deviation
Independent Detector	other controllera
Resolutory Action	controller : issued advisory other
Supplementary
Problem Areas	Flight Crew Human Performance Cabin Crew Human Performance
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

We received a clearance to turn to heading 360 degrees after sabbi intersection. Flight attendant came into cockpit prior to sabbi intersection with a problem. PF was slow to turn to 360 degrees while PNF solved flight attendant problem. ATC complained. We complied with clearance.

Original NASA ASRS Text

Title: B757 CREW DISTR BY CABIN PROBS SLOW TO TURN AT FIX. ARTCC COMPLAINS AND CREW TURNS.

Narrative: WE RECEIVED A CLRNC TO TURN TO HDG 360 DEGS AFTER SABBI INTXN. FLT ATTENDANT CAME INTO COCKPIT PRIOR TO SABBI INTXN WITH A PROB. PF WAS SLOW TO TURN TO 360 DEGS WHILE PNF SOLVED FLT ATTENDANT PROB. ATC COMPLAINED. WE COMPLIED WITH CLRNC.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.