E120 crew hit a passenger walkway during marshalling at the gate.

Attributes
ACN	457214
Time
Date	199912
Day	Wed
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : atl.airport
State Reference	GA
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Brasilia EMB-120 All Series
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi ground other : parking
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 150 flight time total : 3300 flight time type : 1900
ASRS Report	457214
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial pilot : instrument pilot : multi engine
Events
Anomaly	conflict : ground critical ground encounters other non adherence : published procedure non adherence : company policies
Independent Detector	other flight crewa other flight crewb
Consequence	other other
Supplementary
Problem Areas	Company Flight Crew Human Performance
Primary Problem	Company

Narrative:

While following signals from ramp personnel, aircraft wing (right side) struck a passenger walkway. Ramp signaler gave no indication of danger until after the fact. Subsequently, shutdown aircraft and deplaned passenger.

Original NASA ASRS Text

Title: E120 CREW HIT A PAX WALKWAY DURING MARSHALLING AT THE GATE.

Narrative: WHILE FOLLOWING SIGNALS FROM RAMP PERSONNEL, ACFT WING (R SIDE) STRUCK A PAX WALKWAY. RAMP SIGNALER GAVE NO INDICATION OF DANGER UNTIL AFTER THE FACT. SUBSEQUENTLY, SHUTDOWN ACFT AND DEPLANED PAX.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.