Gate agent injured when either aircraft or jetway moves at msp.

Attributes
ACN	458647
Time
Date	199912
Day	Mon
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : msp.airport
State Reference	MN
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	DC-9 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	None
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : multi engine pilot : atp
Experience	flight time last 90 days : 200 flight time total : 10000 flight time type : 5000
ASRS Report	458647
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Experience	flight time last 90 days : 42 flight time total : 6000 flight time type : 27
ASRS Report	458662
Events
Anomaly	other anomaly other
Independent Detector	other other : 3 other other : 4
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Company Maintenance Human Performance Flight Crew Human Performance
Primary Problem	Ambiguous

Narrative:

After stopping aircraft at gate as directed by marshaller, the brake was set. After receiving 'chocks in' signal from marshaller, the brakes were released as per procedure. The jetway appeared to move as the agent opened the aircraft door and the agent was pinned between the aircraft door edge and the jetway. The agent's hand was injured. Our perception from the cockpit was that the jetway moved in an uncommanded fashion. Ground personnel claim the aircraft rolled back. The aircraft was supposedly chocked and should not have been able to move. We felt no 'seat of the pants' sensation of aircraft movement.

Original NASA ASRS Text

Title: GATE AGENT INJURED WHEN EITHER ACFT OR JETWAY MOVES AT MSP.

Narrative: AFTER STOPPING ACFT AT GATE AS DIRECTED BY MARSHALLER, THE BRAKE WAS SET. AFTER RECEIVING 'CHOCKS IN' SIGNAL FROM MARSHALLER, THE BRAKES WERE RELEASED AS PER PROC. THE JETWAY APPEARED TO MOVE AS THE AGENT OPENED THE ACFT DOOR AND THE AGENT WAS PINNED BTWN THE ACFT DOOR EDGE AND THE JETWAY. THE AGENT'S HAND WAS INJURED. OUR PERCEPTION FROM THE COCKPIT WAS THAT THE JETWAY MOVED IN AN UNCOMMANDED FASHION. GND PERSONNEL CLAIM THE ACFT ROLLED BACK. THE ACFT WAS SUPPOSEDLY CHOCKED AND SHOULD NOT HAVE BEEN ABLE TO MOVE. WE FELT NO 'SEAT OF THE PANTS' SENSATION OF ACFT MOVEMENT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.