Narrative:

On jan/xa/00, I was the lead attendant on air carrier flight kona-honolulu bound at XA35. After the flight was airborne, flight attendant #2 paged me using the call button. She came to the forward cabin and informed me that there was a passenger in the aft cabin bothering other passenger, and she needed security to meet our aircraft upon arrival in hnl. I notified captain X of the situation and made the request, then proceeded to the aft. The captain told me if the situation warrants it, the flight could be diverted to maui to offload the passenger. As I approached the rear of the aircraft, a male was standing in his row (xx) half turned, facing an agitated male who was in the last row of seats. The xx male was yelling threats and swearing at the xy male. The xx male was yelling, swearing and ready to swing a fist at the xy male. I quickly intervened, telling everyone to situation down, then grabbed the man's right arm and wrist and pinned it between my arm and my side. He was unable to strike the xy male, but the xy male struck the man xx male hitting the other male on the forehead. Flight attendant #2 and I repeatedly told everyone to situation down as things were escalating. The unruly man xx became more violent and abusive verbally, repeating that he wanted to kill the xy male. He yelled the male had hit him and he wanted to return the blow. He seemed to want to challenge any male. He continued to hold the male's arm all the while speaking calmly and trying to defuse the situation. We were able to get the xy male to hide in the aft closet, to try to keep him away from the passenger xx, who kept repeating that he was going to kill him. As I was trying to calm the passenger down, a passenger on the right side of me, seat xxy, -- a male -- kept trying to stand, yelling at me 'you're not handling this.' he was trying to take a punch at the unruly male. Another male in seat xxyy also wanted to punch the unruly male. I used my right arm to block xxyy to keep him from hitting xx. I continued to hold the threatening, swearing man while trying to calm him. He continued to threaten another passenger in yy. Flight attendant #3 was able to move some of the passenger around and have the captain land in maui. We were able to move the xx male to the rear jump seat, holding him down to the seat. The maui security boarded the aircraft and deplaned the male, using the aft stair ramp. The whole situation was very explosive, as the male had threatened several passenger, creating a volatile situation on board. The unruly passenger caused a very dangerous situation on board the aircraft.

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Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, B737-200, KOA-HNL. FIST FIGHT DEVELOPED AMONG MALE PAX. DIVERTED TO MAUI TO TAKE THE MOST AGGRESSIVE PAX OFF BY SECURITY.

Narrative: ON JAN/XA/00, I WAS THE LEAD ATTENDANT ON ACR FLT KONA-HONOLULU BOUND AT XA35. AFTER THE FLT WAS AIRBORNE, FLT ATTENDANT #2 PAGED ME USING THE CALL BUTTON. SHE CAME TO THE FORWARD CABIN AND INFORMED ME THAT THERE WAS A PAX IN THE AFT CABIN BOTHERING OTHER PAX, AND SHE NEEDED SECURITY TO MEET OUR ACFT UPON ARR IN HNL. I NOTIFIED CAPT X OF THE SIT AND MADE THE REQUEST, THEN PROCEEDED TO THE AFT. THE CAPT TOLD ME IF THE SIT WARRANTS IT, THE FLT COULD BE DIVERTED TO MAUI TO OFFLOAD THE PAX. AS I APCHED THE REAR OF THE ACFT, A MALE WAS STANDING IN HIS ROW (XX) HALF TURNED, FACING AN AGITATED MALE WHO WAS IN THE LAST ROW OF SEATS. THE XX MALE WAS YELLING THREATS AND SWEARING AT THE XY MALE. THE XX MALE WAS YELLING, SWEARING AND READY TO SWING A FIST AT THE XY MALE. I QUICKLY INTERVENED, TELLING EVERYONE TO SIT DOWN, THEN GRABBED THE MAN'S RIGHT ARM AND WRIST AND PINNED IT BTWN MY ARM AND MY SIDE. HE WAS UNABLE TO STRIKE THE XY MALE, BUT THE XY MALE STRUCK THE MAN XX MALE HITTING THE OTHER MALE ON THE FOREHEAD. FLT ATTENDANT #2 AND I REPEATEDLY TOLD EVERYONE TO SIT DOWN AS THINGS WERE ESCALATING. THE UNRULY MAN XX BECAME MORE VIOLENT AND ABUSIVE VERBALLY, REPEATING THAT HE WANTED TO KILL THE XY MALE. HE YELLED THE MALE HAD HIT HIM AND HE WANTED TO RETURN THE BLOW. HE SEEMED TO WANT TO CHALLENGE ANY MALE. HE CONTINUED TO HOLD THE MALE'S ARM ALL THE WHILE SPEAKING CALMLY AND TRYING TO DEFUSE THE SIT. WE WERE ABLE TO GET THE XY MALE TO HIDE IN THE AFT CLOSET, TO TRY TO KEEP HIM AWAY FROM THE PAX XX, WHO KEPT REPEATING THAT HE WAS GOING TO KILL HIM. AS I WAS TRYING TO CALM THE PAX DOWN, A PAX ON THE R SIDE OF ME, SEAT XXY, -- A MALE -- KEPT TRYING TO STAND, YELLING AT ME 'YOU'RE NOT HANDLING THIS.' HE WAS TRYING TO TAKE A PUNCH AT THE UNRULY MALE. ANOTHER MALE IN SEAT XXYY ALSO WANTED TO PUNCH THE UNRULY MALE. I USED MY R ARM TO BLOCK XXYY TO KEEP HIM FROM HITTING XX. I CONTINUED TO HOLD THE THREATENING, SWEARING MAN WHILE TRYING TO CALM HIM. HE CONTINUED TO THREATEN ANOTHER PAX IN YY. FLT ATTENDANT #3 WAS ABLE TO MOVE SOME OF THE PAX AROUND AND HAVE THE CAPT LAND IN MAUI. WE WERE ABLE TO MOVE THE XX MALE TO THE REAR JUMP SEAT, HOLDING HIM DOWN TO THE SEAT. THE MAUI SECURITY BOARDED THE ACFT AND DEPLANED THE MALE, USING THE AFT STAIR RAMP. THE WHOLE SIT WAS VERY EXPLOSIVE, AS THE MALE HAD THREATENED SEVERAL PAX, CREATING A VOLATILE SIT ON BOARD. THE UNRULY PAX CAUSED A VERY DANGEROUS SIT ON BOARD THE ACFT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.