 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Cabin attendant report, B767, san-jfk, electrical burning smell, divert to den, pack overheat, maintenance.
| Attributes | |
| ACN | 461546 |
| Time | |
| Date | 200001 |
| Day | Sat |
| Local Time Of Day | 0601 To 1200 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 6 |
| Experience | flight attendant time airline total : 1.5 flight attendant time total : 7 flight attendant time type : 5 |
| ASRS Report | 461546 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | aircraft equipment problem : critical other anomaly |
| Independent Detector | other other : cab#1 |
| Resolutory Action | flight crew : diverted to another airport flight crew : landed as precaution |
| Consequence | other other |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Aircraft |
| Primary Problem | Aircraft |
Narrative:
The cabin was prepared for a planned emergency landing, yet upon final approach, we never received a signal from the flight deck. At the time of the occurrence, the captain created undue stress on the passenger for an unnecessary planned evacuate/evacuation briefing. Lack of communication between flight deck and flight attendants. Callback conversation with reporter revealed the following information: the reporter stated that they diverted to denver to have the problem checked out. The captain was supposed to have announced the evacuate/evacuation signal 250 ft from landing and/or the announced signal to not evacuate/evacuation after landing. They were met by emergency vehicles and sat on the runway for 15 mins with no word from the captain. It was not until they pulled into the gate that he finally told everyone that things were ok. They had a 2 hour mechanical delay in denver, while the mechanic replaced a pack that had been overheating.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, B767, SAN-JFK, ELECTRICAL BURNING SMELL, DIVERT TO DEN, PACK OVERHEAT, MAINT.
Narrative: THE CABIN WAS PREPARED FOR A PLANNED EMER LNDG, YET UPON FINAL APCH, WE NEVER RECEIVED A SIGNAL FROM THE FLT DECK. AT THE TIME OF THE OCCURRENCE, THE CAPT CREATED UNDUE STRESS ON THE PAX FOR AN UNNECESSARY PLANNED EVAC BRIEFING. LACK OF COM BTWN FLT DECK AND FLT ATTENDANTS. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT THEY DIVERTED TO DENVER TO HAVE THE PROB CHKED OUT. THE CAPT WAS SUPPOSED TO HAVE ANNOUNCED THE EVAC SIGNAL 250 FT FROM LNDG AND/OR THE ANNOUNCED SIGNAL TO NOT EVAC AFTER LNDG. THEY WERE MET BY EMER VEHICLES AND SAT ON THE RWY FOR 15 MINS WITH NO WORD FROM THE CAPT. IT WAS NOT UNTIL THEY PULLED INTO THE GATE THAT HE FINALLY TOLD EVERYONE THAT THINGS WERE OK. THEY HAD A 2 HR MECHANICAL DELAY IN DENVER, WHILE THE MECH REPLACED A PACK THAT HAD BEEN OVERHEATING.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.