Cabin attendant report, B767, den-mco. Passenger had heart monitor, laptop computer in overhead bin. Computer fell out of bin, injured cabin attendant. Safety suggestion.

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Attributes
ACN	467988
Time
Date	200003
Day	Wed
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : zme.artcc
State Reference	TN
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zme.artcc tower : bos.tower
Make Model Name	B767 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 8
Experience	flight attendant time airline total : 9 flight attendant time total : 12 flight attendant time type : 10
ASRS Report	467988
Person 2
Affiliation	company : air carrier
Function	observation : passenger
Events
Anomaly	cabin event other
Independent Detector	other other : cab #1
Resolutory Action	none taken : anomaly accepted
Consequence	other
Supplementary
Problem Areas	Cabin Crew Human Performance Company Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

A passenger in row X had placed a computer in its case on top of a heart monitor (read device with a pile of cords attached) in the overhead bin. When I opened the bin to retrieve a blanket, the computer fell out. I was able to partially push it away with my left hand, but it still struck my right hand. Basically, it smacked my right hand on top of the seat armrest. My right hand sustained minor bruising on 4 fingers, and was treated with ice. To remedy this situation and prevent other injury in the future, I strongly advocate that 1) onboard computer be placed under the seat and 2) heavy electronic devices, such as heart monitors and larger laptop computers, be checked since passenger can't seem to figure out how to properly stow items in the overhead bin. We need specific far's to back flight attendants up on this, because passenger don't listen and they don't care. Heavy items also overload the bin's stress limits. What good am I to open an exit in an unforeseen emergency with an injured hand?

Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, B767, DEN-MCO. PAX HAD HEART MONITOR, LAPTOP COMPUTER IN OVERHEAD BIN. COMPUTER FELL OUT OF BIN, INJURED CABIN ATTENDANT. SAFETY SUGGESTION.

Narrative: A PAX IN ROW X HAD PLACED A COMPUTER IN ITS CASE ON TOP OF A HEART MONITOR (READ DEVICE WITH A PILE OF CORDS ATTACHED) IN THE OVERHEAD BIN. WHEN I OPENED THE BIN TO RETRIEVE A BLANKET, THE COMPUTER FELL OUT. I WAS ABLE TO PARTIALLY PUSH IT AWAY WITH MY L HAND, BUT IT STILL STRUCK MY R HAND. BASICALLY, IT SMACKED MY R HAND ON TOP OF THE SEAT ARMREST. MY R HAND SUSTAINED MINOR BRUISING ON 4 FINGERS, AND WAS TREATED WITH ICE. TO REMEDY THIS SIT AND PREVENT OTHER INJURY IN THE FUTURE, I STRONGLY ADVOCATE THAT 1) ONBOARD COMPUTER BE PLACED UNDER THE SEAT AND 2) HVY ELECTRONIC DEVICES, SUCH AS HEART MONITORS AND LARGER LAPTOP COMPUTERS, BE CHKED SINCE PAX CAN'T SEEM TO FIGURE OUT HOW TO PROPERLY STOW ITEMS IN THE OVERHEAD BIN. WE NEED SPECIFIC FAR'S TO BACK FLT ATTENDANTS UP ON THIS, BECAUSE PAX DON'T LISTEN AND THEY DON'T CARE. HVY ITEMS ALSO OVERLOAD THE BIN'S STRESS LIMITS. WHAT GOOD AM I TO OPEN AN EXIT IN AN UNFORESEEN EMER WITH AN INJURED HAND?

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.