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A dispatcher's report regarding the non compliance by the PIC of an MD80 in departure for sat in the face of thunderstorm activity and a request to call dispatch prior to takeoff at dfw, tx.
| Attributes | |
| ACN | 468210 |
| Time | |
| Date | 200004 |
| Day | Sun |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : dfw.airport |
| State Reference | TX |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | Mixed |
| Weather Elements | Thunderstorm |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | climbout : takeoff ground : takeoff roll ground : holding |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | other personnel |
| Qualification | other |
| ASRS Report | 468210 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | inflight encounter : weather non adherence : company policies non adherence : far other anomaly other |
| Independent Detector | other other : disp 1 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Weather Environmental Factor Company |
| Primary Problem | Weather |
Narrative:
There was rapid thunderstorm development in vicinity of sat. Tops were to FL500 moving over the field. Flight had not yet departed dfw. The dispatcher prior to me had sent a message, with my concurrence, asking the flight not to depart and contact dispatch. The message was acknowledged. Approximately 15 mins later, the flight had departed dfw without a call to dispatch. Another message was sent by me explaining the WX situation in sat. Not only were the captain's actions poor customer service, being that if the flight had had to divert, their crew legality time would have expired, but a higher degree of safety could have been taken if the crew had contacted dispatch. Most airports within the flight's fuel range were in jeopardy of being impacted by thunderstorm activity. Better communication by the flight crew should have taken place.
Original NASA ASRS Text
Title: A DISPATCHER'S RPT REGARDING THE NON COMPLIANCE BY THE PIC OF AN MD80 IN DEP FOR SAT IN THE FACE OF TSTM ACTIVITY AND A REQUEST TO CALL DISPATCH PRIOR TO TKOF AT DFW, TX.
Narrative: THERE WAS RAPID TSTM DEVELOPMENT IN VICINITY OF SAT. TOPS WERE TO FL500 MOVING OVER THE FIELD. FLT HAD NOT YET DEPARTED DFW. THE DISPATCHER PRIOR TO ME HAD SENT A MESSAGE, WITH MY CONCURRENCE, ASKING THE FLT NOT TO DEPART AND CONTACT DISPATCH. THE MESSAGE WAS ACKNOWLEDGED. APPROX 15 MINS LATER, THE FLT HAD DEPARTED DFW WITHOUT A CALL TO DISPATCH. ANOTHER MESSAGE WAS SENT BY ME EXPLAINING THE WX SIT IN SAT. NOT ONLY WERE THE CAPT'S ACTIONS POOR CUSTOMER SVC, BEING THAT IF THE FLT HAD HAD TO DIVERT, THEIR CREW LEGALITY TIME WOULD HAVE EXPIRED, BUT A HIGHER DEG OF SAFETY COULD HAVE BEEN TAKEN IF THE CREW HAD CONTACTED DISPATCH. MOST ARPTS WITHIN THE FLT'S FUEL RANGE WERE IN JEOPARDY OF BEING IMPACTED BY TSTM ACTIVITY. BETTER COM BY THE FLC SHOULD HAVE TAKEN PLACE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.