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Cabin attendant report, B757, sna-sjc. Captain notified cabin crew of nose gear problem and prepare for emergency landing. Mother with children frightened. No evacuate/evacuation.
| Attributes | |
| ACN | 469737 |
| Time | |
| Date | 200003 |
| Day | Sun |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : zoa.artcc |
| State Reference | CA |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zoa.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | landing other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 7 |
| Experience | flight attendant time airline total : 0.4 flight attendant time total : 0.4 |
| ASRS Report | 469737 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | aircraft equipment problem : critical other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | flight crew : landed in emergency condition flight crew : declared emergency |
| Consequence | other Other |
| Supplementary | |
| Problem Areas | Aircraft |
| Primary Problem | Aircraft |
Narrative:
The pilot announced that the nose gear was not showing and we may be landing on the tarmac and to be prepared in case of this. The passenger were very calm and I already had decided who would assist. There was a mother with 2 children on board who looked so frightened. I told her everything would be ok and to make sure she tightened up the seatbelts on the children. We then landed without incident and all the passenger clapped. The mother of 2 hugged and thanked me and of course the pilot did a wonderful job. What a great crew we had. The crew was so calm and all of the passenger were so gracious in thanking everyone -- especially the pilot and copilot.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, B757, SNA-SJC. CAPT NOTIFIED CABIN CREW OF NOSE GEAR PROB AND PREPARE FOR EMER LNDG. MOTHER WITH CHILDREN FRIGHTENED. NO EVAC.
Narrative: THE PLT ANNOUNCED THAT THE NOSE GEAR WAS NOT SHOWING AND WE MAY BE LNDG ON THE TARMAC AND TO BE PREPARED IN CASE OF THIS. THE PAX WERE VERY CALM AND I ALREADY HAD DECIDED WHO WOULD ASSIST. THERE WAS A MOTHER WITH 2 CHILDREN ON BOARD WHO LOOKED SO FRIGHTENED. I TOLD HER EVERYTHING WOULD BE OK AND TO MAKE SURE SHE TIGHTENED UP THE SEATBELTS ON THE CHILDREN. WE THEN LANDED WITHOUT INCIDENT AND ALL THE PAX CLAPPED. THE MOTHER OF 2 HUGGED AND THANKED ME AND OF COURSE THE PLT DID A WONDERFUL JOB. WHAT A GREAT CREW WE HAD. THE CREW WAS SO CALM AND ALL OF THE PAX WERE SO GRACIOUS IN THANKING EVERYONE -- ESPECIALLY THE PLT AND COPLT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.