 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Cabin attendant report, S80, abq-dfw. Passenger slept through whole flight. On taxi in, he jumped up, collected bags, refused to situation. Hurried, ran out over cabin attendant's legs, feet, and slammed her against wall and never stopped running.
| Attributes | |
| ACN | 481250 |
| Time | |
| Date | 200008 |
| Day | Thu |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : dfw.airport |
| State Reference | TX |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tower : dfw.tower |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : taxi other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 4 |
| Experience | flight attendant time airline total : 17 flight attendant time total : 17 flight attendant time type : 50 |
| ASRS Report | 481250 |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : published procedure non adherence : far non adherence : company policies non adherence other |
| Independent Detector | other other : cab #1 |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Flight XXX, abq-dfw, departed approximately 45 mins late due to flight attendant legalities (minimum layover time). A passenger appeared to be asleep for the duration of the flight. During taxi in, I opened the closet door aft of first class. The passenger arose from his seat and put his luggage in the aisle. I politely asked him to situation down/remove his luggage from the aisle. Instead, he ran up the aisle ahead of me and stood in the forward entry area. The captain turned off the fasten seatbelt sign and the jetbridge was approaching. I again politely asked him to move back, so that I could disarm/open the door. He would not move. I crawled over his luggage in order to disarm/open the door. As soon as the door was open, he ran his luggage into my legs, and ran over my feet. The impact slammed me into the wall. The passenger continued up jetbridge.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, S80, ABQ-DFW. PAX SLEPT THROUGH WHOLE FLT. ON TAXI IN, HE JUMPED UP, COLLECTED BAGS, REFUSED TO SIT. HURRIED, RAN OUT OVER CABIN ATTENDANT'S LEGS, FEET, AND SLAMMED HER AGAINST WALL AND NEVER STOPPED RUNNING.
Narrative: FLT XXX, ABQ-DFW, DEPARTED APPROX 45 MINS LATE DUE TO FLT ATTENDANT LEGALITIES (MINIMUM LAYOVER TIME). A PAX APPEARED TO BE ASLEEP FOR THE DURATION OF THE FLT. DURING TAXI IN, I OPENED THE CLOSET DOOR AFT OF FIRST CLASS. THE PAX AROSE FROM HIS SEAT AND PUT HIS LUGGAGE IN THE AISLE. I POLITELY ASKED HIM TO SIT DOWN/REMOVE HIS LUGGAGE FROM THE AISLE. INSTEAD, HE RAN UP THE AISLE AHEAD OF ME AND STOOD IN THE FORWARD ENTRY AREA. THE CAPT TURNED OFF THE FASTEN SEATBELT SIGN AND THE JETBRIDGE WAS APCHING. I AGAIN POLITELY ASKED HIM TO MOVE BACK, SO THAT I COULD DISARM/OPEN THE DOOR. HE WOULD NOT MOVE. I CRAWLED OVER HIS LUGGAGE IN ORDER TO DISARM/OPEN THE DOOR. AS SOON AS THE DOOR WAS OPEN, HE RAN HIS LUGGAGE INTO MY LEGS, AND RAN OVER MY FEET. THE IMPACT SLAMMED ME INTO THE WALL. THE PAX CONTINUED UP JETBRIDGE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.