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37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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A B737-700 in cruise had a passenger inadvertently open the cockpit door which indicated locked but was found to be false locking.
| Attributes | |
| ACN | 485692 |
| Time | |
| Date | 200009 |
| Day | Sat |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| State Reference | OK |
| Altitude | msl single value : 37000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zkc.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B737-600 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | cruise : level |
| Route In Use | enroute airway : j6.airway |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 246 flight time total : 15200 flight time type : 14500 |
| ASRS Report | 485692 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : multi engine pilot : commercial pilot : instrument |
| Events | |
| Anomaly | aircraft equipment problem : critical cabin event other non adherence : far non adherence : published procedure |
| Independent Detector | other flight crewa other other : person 4 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other other |
| Supplementary | |
| Problem Areas | Aircraft Cabin Crew Human Performance |
| Primary Problem | Aircraft |
Narrative:
A passenger opened the cockpit door very briefly while looking for the forward lavatory. The cockpit door was locked when this happened. I checked the operation of the door and found it had to be firmly closed to make sure the lock engaged. There were several places where the door was rubbing on the trim strip. I wrote the door up and maintenance fixed it at our next stop (bna). A second passenger observed the first passenger open the cockpit door. This second passenger became upset that someone was able to open the cockpit door.
Original NASA ASRS Text
Title: A B737-700 IN CRUISE HAD A PAX INADVERTENTLY OPEN THE COCKPIT DOOR WHICH INDICATED LOCKED BUT WAS FOUND TO BE FALSE LOCKING.
Narrative: A PAX OPENED THE COCKPIT DOOR VERY BRIEFLY WHILE LOOKING FOR THE FORWARD LAVATORY. THE COCKPIT DOOR WAS LOCKED WHEN THIS HAPPENED. I CHKED THE OP OF THE DOOR AND FOUND IT HAD TO BE FIRMLY CLOSED TO MAKE SURE THE LOCK ENGAGED. THERE WERE SEVERAL PLACES WHERE THE DOOR WAS RUBBING ON THE TRIM STRIP. I WROTE THE DOOR UP AND MAINT FIXED IT AT OUR NEXT STOP (BNA). A SECOND PAX OBSERVED THE FIRST PAX OPEN THE COCKPIT DOOR. THIS SECOND PAX BECAME UPSET THAT SOMEONE WAS ABLE TO OPEN THE COCKPIT DOOR.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.