 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
A BAE146 was dispatched in violation of company procedures by using a non company certified technician for maintenance and logbook signoff.
| Attributes | |
| ACN | 486222 |
| Time | |
| Date | 200009 |
| Day | Wed |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked ground : maintenance |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : cfi pilot : commercial pilot : multi engine pilot : instrument |
| Experience | flight time last 90 days : 200 flight time total : 3100 flight time type : 1100 |
| ASRS Report | 486222 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | aircraft equipment problem : less severe maintenance problem : improper maintenance non adherence : company policies |
| Independent Detector | aircraft equipment other aircraft equipment : master caution warning other other : person 5 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other other |
| Factors | |
| Maintenance | performance deficiency : logbook entry |
| Supplementary | |
| Problem Areas | Maintenance Human Performance Flight Crew Human Performance Aircraft Company |
| Primary Problem | Maintenance Human Performance |
Narrative:
At gate, we were going to depart ZZZ, when we noticed a 'flap fault' on our master warning system. We had no maintenance in ZZZ, so we called company. Company informed us they would get contract maintenance on phone. Meanwhile, gate agent was impatient (last flight out), and started calling various maintenance personnel she knew. We informed her we needed to use contract maintenance personnel. 5 mins later, we called company and they told us that they got in touch with contract maintenance and they were 'on the way.' captain and I were sitting in cockpit when a mechanic came in. Mechanic called our company and got procedure to correct problem, corrected problem, signed the logbook and left. We departed late. In air, our company acar's us and informed us that the aircraft was unairworthy as the mechanic was not certified for our company. A mechanic that the gate agent knew took it upon himself to call our company and fix problem. We talked to flight manager and were told it would be handled internally.
Original NASA ASRS Text
Title: A BAE146 WAS DISPATCHED IN VIOLATION OF COMPANY PROCS BY USING A NON COMPANY CERTIFIED TECHNICIAN FOR MAINT AND LOGBOOK SIGNOFF.
Narrative: AT GATE, WE WERE GOING TO DEPART ZZZ, WHEN WE NOTICED A 'FLAP FAULT' ON OUR MASTER WARNING SYS. WE HAD NO MAINT IN ZZZ, SO WE CALLED COMPANY. COMPANY INFORMED US THEY WOULD GET CONTRACT MAINT ON PHONE. MEANWHILE, GATE AGENT WAS IMPATIENT (LAST FLT OUT), AND STARTED CALLING VARIOUS MAINT PERSONNEL SHE KNEW. WE INFORMED HER WE NEEDED TO USE CONTRACT MAINT PERSONNEL. 5 MINS LATER, WE CALLED COMPANY AND THEY TOLD US THAT THEY GOT IN TOUCH WITH CONTRACT MAINT AND THEY WERE 'ON THE WAY.' CAPT AND I WERE SITTING IN COCKPIT WHEN A MECH CAME IN. MECH CALLED OUR COMPANY AND GOT PROC TO CORRECT PROB, CORRECTED PROB, SIGNED THE LOGBOOK AND LEFT. WE DEPARTED LATE. IN AIR, OUR COMPANY ACAR'S US AND INFORMED US THAT THE ACFT WAS UNAIRWORTHY AS THE MECH WAS NOT CERTIFIED FOR OUR COMPANY. A MECH THAT THE GATE AGENT KNEW TOOK IT UPON HIMSELF TO CALL OUR COMPANY AND FIX PROB. WE TALKED TO FLT MGR AND WERE TOLD IT WOULD BE HANDLED INTERNALLY.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.