 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Cabin attendant report, MD83, san-sjc-den. Through flight stop in sjc. Through passenger got off, told agent that he had a bomb. Taxi out, return to gate. Passenger's bags taken off.
| Attributes | |
| ACN | 486317 |
| Time | |
| Date | 200009 |
| Day | Sun |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : sjc.airport |
| State Reference | CA |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tower : sjc.tower |
| Operator | common carrier : air carrier |
| Make Model Name | MD-83 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked ground : taxi ground : pushback ground other : gate arr |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 8 |
| Experience | flight attendant time airline total : 2 flight attendant time total : 2 flight attendant time type : 30 |
| ASRS Report | 486317 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | other personnel |
| Events | |
| Anomaly | cabin event : passenger misconduct cabin event other non adherence : published procedure non adherence : company policies |
| Independent Detector | other other : cab #1, rpt #2 |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Company Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Regarding this particular flight. It was a through-flight from san diego with continuing service to denver. No agent, as far as I was aware, came onboard in san jose to count the through passenger. The through passenger who were not onboard should have been called in the boarding area during the boarding process. I'm not sure if this was done thoroughly since, I wasn't out there. Anyway, the incident took place with the agent and the passenger at the gate in sjc, after we had pushed back from the gate. During our taxi to the takeoff area, the captain received a call directing us back to the gate so that the passenger's bags could be taken off the plane, since he claimed one possibly had a bomb in it. Suggestion: an agent should come onboard to count through-passenger, compare with name list and call through-passenger names in boarding area who are not already onboard.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, MD83, SAN-SJC-DEN. THROUGH FLT STOP IN SJC. THROUGH PAX GOT OFF, TOLD AGENT THAT HE HAD A BOMB. TAXI OUT, RETURN TO GATE. PAX'S BAGS TAKEN OFF.
Narrative: REGARDING THIS PARTICULAR FLT. IT WAS A THROUGH-FLT FROM SAN DIEGO WITH CONTINUING SVC TO DENVER. NO AGENT, AS FAR AS I WAS AWARE, CAME ONBOARD IN SAN JOSE TO COUNT THE THROUGH PAX. THE THROUGH PAX WHO WERE NOT ONBOARD SHOULD HAVE BEEN CALLED IN THE BOARDING AREA DURING THE BOARDING PROCESS. I'M NOT SURE IF THIS WAS DONE THOROUGHLY SINCE, I WASN'T OUT THERE. ANYWAY, THE INCIDENT TOOK PLACE WITH THE AGENT AND THE PAX AT THE GATE IN SJC, AFTER WE HAD PUSHED BACK FROM THE GATE. DURING OUR TAXI TO THE TKOF AREA, THE CAPT RECEIVED A CALL DIRECTING US BACK TO THE GATE SO THAT THE PAX'S BAGS COULD BE TAKEN OFF THE PLANE, SINCE HE CLAIMED ONE POSSIBLY HAD A BOMB IN IT. SUGGESTION: AN AGENT SHOULD COME ONBOARD TO COUNT THROUGH-PAX, COMPARE WITH NAME LIST AND CALL THROUGH-PAX NAMES IN BOARDING AREA WHO ARE NOT ALREADY ONBOARD.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.