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Multiple cabin attendant report, B757, mia-cle. On climb out, woman became ill, unconscious, male nurse reluctantly assisted. Return to mia. Passenger removed.
| Attributes | |
| ACN | 488358 |
| Time | |
| Date | 200010 |
| Day | Sun |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : zma.artcc |
| State Reference | FL |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zma.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | climbout : intermediate altitude climbout : initial cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 8 |
| Experience | flight attendant time airline total : 12 flight attendant time total : 14 flight attendant time type : 10 |
| ASRS Report | 488358 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 9 |
| Experience | flight attendant time airline total : 9 flight attendant time total : 18 flight attendant time type : 40 |
| ASRS Report | 489684 |
| Events | |
| Anomaly | cabin event : passenger illness |
| Independent Detector | other other : cab #1 |
| Resolutory Action | flight crew : diverted to alternate flight crew : landed as precaution |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Flight attendant #3 and I were getting the beverage cart ready. A passenger call light went off and I answered it. A female passenger informed me that the lady next to her was ill. I got her a cup of ice and wet napkins. She only spoke spanish, so I called flight attendant #3 over. I left to inform the purser. When I returned 2 mins later, the ill passenger was throwing up. We paged for medical assistance. A male nurse helped us. He checked her blood pressure, etc. The passenger seemed to be unresponsive. I retrieved oxygen and flight attendant #3 continued to stay with the passenger. After flight attendant #3 gave her orange juice and sugar, she seemed better, but we were already on approach to miami. The paramedics took the passenger to the hospital and we continued to clo. Callback conversation with reporter revealed the following information: the reporter said she wasn't directly involved with the incident. It occurred 15-20 mins after takeoff. The male nurse was slow and reluctant to respond to their page until they were already in the process of turning around to miami. The woman was believed to be diabetic. Supplemental information from acn 489684: she then slipped into what appeared to be a diabetic coma (unconscious), completely non-responsive, cold, clammy. I paged for medical assistance and received none, until we made the decision to return to miami and get help for her.
Original NASA ASRS Text
Title: MULTIPLE CABIN ATTENDANT RPT, B757, MIA-CLE. ON CLBOUT, WOMAN BECAME ILL, UNCONSCIOUS, MALE NURSE RELUCTANTLY ASSISTED. RETURN TO MIA. PAX REMOVED.
Narrative: FLT ATTENDANT #3 AND I WERE GETTING THE BEVERAGE CART READY. A PAX CALL LIGHT WENT OFF AND I ANSWERED IT. A FEMALE PAX INFORMED ME THAT THE LADY NEXT TO HER WAS ILL. I GOT HER A CUP OF ICE AND WET NAPKINS. SHE ONLY SPOKE SPANISH, SO I CALLED FLT ATTENDANT #3 OVER. I LEFT TO INFORM THE PURSER. WHEN I RETURNED 2 MINS LATER, THE ILL PAX WAS THROWING UP. WE PAGED FOR MEDICAL ASSISTANCE. A MALE NURSE HELPED US. HE CHKED HER BLOOD PRESSURE, ETC. THE PAX SEEMED TO BE UNRESPONSIVE. I RETRIEVED OXYGEN AND FLT ATTENDANT #3 CONTINUED TO STAY WITH THE PAX. AFTER FLT ATTENDANT #3 GAVE HER ORANGE JUICE AND SUGAR, SHE SEEMED BETTER, BUT WE WERE ALREADY ON APCH TO MIAMI. THE PARAMEDICS TOOK THE PAX TO THE HOSPITAL AND WE CONTINUED TO CLO. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR SAID SHE WASN'T DIRECTLY INVOLVED WITH THE INCIDENT. IT OCCURRED 15-20 MINS AFTER TKOF. THE MALE NURSE WAS SLOW AND RELUCTANT TO RESPOND TO THEIR PAGE UNTIL THEY WERE ALREADY IN THE PROCESS OF TURNING AROUND TO MIAMI. THE WOMAN WAS BELIEVED TO BE DIABETIC. SUPPLEMENTAL INFO FROM ACN 489684: SHE THEN SLIPPED INTO WHAT APPEARED TO BE A DIABETIC COMA (UNCONSCIOUS), COMPLETELY NON-RESPONSIVE, COLD, CLAMMY. I PAGED FOR MEDICAL ASSISTANCE AND RECEIVED NONE, UNTIL WE MADE THE DECISION TO RETURN TO MIAMI AND GET HELP FOR HER.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.