 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Cabin attendant report, B767, lax-jfk. Turbulence. Cabin attendant injury while maneuvering broken cart into galley slot.
| Attributes | |
| ACN | 488594 |
| Time | |
| Date | 200009 |
| Day | Wed |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : zob.artcc |
| State Reference | OH |
| Environment | |
| Weather Elements | Turbulence |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zob.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 7 |
| Experience | flight attendant time airline total : 10 flight attendant time total : 10 flight attendant time type : 60 |
| ASRS Report | 488594 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | cabin event other inflight encounter : turbulence |
| Independent Detector | other other : cab #1 |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other |
| Supplementary | |
| Problem Areas | Weather Aircraft |
| Primary Problem | Aircraft |
Narrative:
I was flight attendant #2 (galley) trying to secure carts in the aft galley. We were in moderate turbulence over detroit, according to the captain. The aft end of the cart would not swing into position. So with one hand I held the handle and with the other I reached for the aft end of the cart to push it into place. I felt a pull/pop in the lower right half of my back. The pain did not go away -- it was a kind of dull ache. When I reached, pulled, pushed, breathed and yawned, it would hurt. I informed our purser who, in turn, informed the captain. The captain filed his report, etc. I saw a doctor the next day, was removed from work, and now am in physical therapy to strengthen it again. Our older carts are hard to steer and handle. They feel heavy because of the load and/or the wheels not always working properly. We are in the process of getting some new ones. The turbulence made it that much worse.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, B767, LAX-JFK. TURB. CABIN ATTENDANT INJURY WHILE MANEUVERING BROKEN CART INTO GALLEY SLOT.
Narrative: I WAS FLT ATTENDANT #2 (GALLEY) TRYING TO SECURE CARTS IN THE AFT GALLEY. WE WERE IN MODERATE TURB OVER DETROIT, ACCORDING TO THE CAPT. THE AFT END OF THE CART WOULD NOT SWING INTO POS. SO WITH ONE HAND I HELD THE HANDLE AND WITH THE OTHER I REACHED FOR THE AFT END OF THE CART TO PUSH IT INTO PLACE. I FELT A PULL/POP IN THE LOWER R HALF OF MY BACK. THE PAIN DID NOT GO AWAY -- IT WAS A KIND OF DULL ACHE. WHEN I REACHED, PULLED, PUSHED, BREATHED AND YAWNED, IT WOULD HURT. I INFORMED OUR PURSER WHO, IN TURN, INFORMED THE CAPT. THE CAPT FILED HIS RPT, ETC. I SAW A DOCTOR THE NEXT DAY, WAS REMOVED FROM WORK, AND NOW AM IN PHYSICAL THERAPY TO STRENGTHEN IT AGAIN. OUR OLDER CARTS ARE HARD TO STEER AND HANDLE. THEY FEEL HVY BECAUSE OF THE LOAD AND/OR THE WHEELS NOT ALWAYS WORKING PROPERLY. WE ARE IN THE PROCESS OF GETTING SOME NEW ONES. THE TURB MADE IT THAT MUCH WORSE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.