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A passenger appeared to be intoxicated and acting in a belligerent manner is removed from the aircraft.
| Attributes | |
| ACN | 505530 |
| Time | |
| Date | 200103 |
| Day | Fri |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : sjc.airport |
| State Reference | CA |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B757-200 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 7 |
| Experience | flight attendant time airline total : 11 flight attendant time total : 13 flight attendant time type : 45 |
| ASRS Report | 505530 |
| Events | |
| Anomaly | cabin event : passenger misconduct |
| Resolutory Action | other |
| Supplementary | |
| Problem Areas | Company |
| Primary Problem | Passenger Human Performance |
Narrative:
During boarding of this flight, a female passenger boarded flight in a rather hurried manner. Passenger appeared to be intoxicated. She staggered down the aisle hitting a few passenger with her carry-ONS. Other flight attendants heard her using vulgar language to other passenger. Agents were called to the aircraft before pushback. Passenger then used profanity and abusive language to the flight crew and flight attendants. Passenger was removed and was swearing loudly upon deplaning.
Original NASA ASRS Text
Title: A PAX APPEARED TO BE INTOXICATED AND ACTING IN A BELLIGERENT MANNER IS REMOVED FROM THE ACFT.
Narrative: DURING BOARDING OF THIS FLT, A FEMALE PAX BOARDED FLT IN A RATHER HURRIED MANNER. PAX APPEARED TO BE INTOXICATED. SHE STAGGERED DOWN THE AISLE HITTING A FEW PAX WITH HER CARRY-ONS. OTHER FLT ATTENDANTS HEARD HER USING VULGAR LANGUAGE TO OTHER PAX. AGENTS WERE CALLED TO THE ACFT BEFORE PUSHBACK. PAX THEN USED PROFANITY AND ABUSIVE LANGUAGE TO THE FLC AND FLT ATTENDANTS. PAX WAS REMOVED AND WAS SWEARING LOUDLY UPON DEPLANING.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.