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|
Attributes | |
ACN | 508790 |
Time | |
Date | 200104 |
Day | Thu |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | atc facility : zny.artcc |
State Reference | NY |
Environment | |
Light | Daylight |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | B757 Undifferentiated or Other Model |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified |
Experience | flight attendant time airline total : 28 flight attendant time total : 28 flight attendant time type : 55 |
ASRS Report | 508790 |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : far non adherence : company policies |
Consequence | faa : reviewed incident with flight crew faa : investigated other |
Supplementary | |
Problem Areas | Environmental Factor Passenger Human Performance Cabin Crew Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
Passenger in 5E boarded with appearance, ie, red eyes, blurred speech -- of having had several drinks/large amount of alcohol. When I told him he and his female traveling companion would not be served any more liquor, he began to yell at me 'you so-and-so, take it up your ____ and in your mouth.' I told him and his companion to situation down, be quiet and remain so for the duration of trip. Captain told of events and we had local stt security meet the trip.
Original NASA ASRS Text
Title: B757 INTOXICATED PAX WITH COMPANION USES VILE LANGUAGE WITH THE FLT ATTENDANT WHEN DENIED FURTHER ALCOHOL DURING A TRIP TO THE VIRGIN ISLANDS.
Narrative: PAX IN 5E BOARDED WITH APPEARANCE, IE, RED EYES, BLURRED SPEECH -- OF HAVING HAD SEVERAL DRINKS/LARGE AMOUNT OF ALCOHOL. WHEN I TOLD HIM HE AND HIS FEMALE TRAVELING COMPANION WOULD NOT BE SERVED ANY MORE LIQUOR, HE BEGAN TO YELL AT ME 'YOU SO-AND-SO, TAKE IT UP YOUR ____ AND IN YOUR MOUTH.' I TOLD HIM AND HIS COMPANION TO SIT DOWN, BE QUIET AND REMAIN SO FOR THE DURATION OF TRIP. CAPT TOLD OF EVENTS AND WE HAD LCL STT SECURITY MEET THE TRIP.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.