B737-200 crew had smoke, fumes reported in the aft lavatory area in ZJX class a airspace.

Attributes
ACN	510100
Time
Date	200104
Day	Thu
Local Time Of Day	0601 To 1200
Place
Locale Reference	intersection : metta
State Reference	SC
Altitude	msl single value : 31000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zjx.artcc artcc : zmp.artcc
Operator	common carrier : air carrier
Make Model Name	B737-200
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : flight engineer pilot : atp
ASRS Report	510100
Person 2
Function	flight crew : first officer
Qualification	pilot : cfi pilot : multi engine pilot : instrument pilot : commercial pilot : atp
Experience	flight time last 90 days : 210 flight time total : 6500 flight time type : 850
ASRS Report	510102
Events
Anomaly	aircraft equipment problem : critical other anomaly other anomaly other anomaly other
Independent Detector	other other : 3
Resolutory Action	controller : issued new clearance flight crew : diverted to another airport flight crew : declared emergency flight crew : landed in emergency condition
Consequence	other other
Supplementary
Problem Areas	Aircraft
Primary Problem	Aircraft

Narrative:

Flight attendant reported smoke and fumes in the aft lavatory/galley area. First officer went back to verify. Returned, we reported to ATC, declared emergency and received vectors to chs, which was nearest airport. During descent, complied with emergency checklist and pom. Flight attendant reported smell subsiding. A normal approach and landing was made under observation of the fire department. Stopped and cleared runway 33. Fire department looked over the outside of the aircraft and cleared us to taxi in. Elected to taxi to gate and deplane normally. Cause found to be malfunctioning aft lavatory water heater. Heater was removed.

Original NASA ASRS Text

Title: B737-200 CREW HAD SMOKE, FUMES RPTED IN THE AFT LAVATORY AREA IN ZJX CLASS A AIRSPACE.

Narrative: FLT ATTENDANT RPTED SMOKE AND FUMES IN THE AFT LAVATORY/GALLEY AREA. FO WENT BACK TO VERIFY. RETURNED, WE RPTED TO ATC, DECLARED EMER AND RECEIVED VECTORS TO CHS, WHICH WAS NEAREST ARPT. DURING DSCNT, COMPLIED WITH EMER CHKLIST AND POM. FLT ATTENDANT RPTED SMELL SUBSIDING. A NORMAL APCH AND LNDG WAS MADE UNDER OBSERVATION OF THE FIRE DEPT. STOPPED AND CLRED RWY 33. FIRE DEPT LOOKED OVER THE OUTSIDE OF THE ACFT AND CLRED US TO TAXI IN. ELECTED TO TAXI TO GATE AND DEPLANE NORMALLY. CAUSE FOUND TO BE MALFUNCTIONING AFT LAVATORY WATER HEATER. HEATER WAS REMOVED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.