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A flight attendant report on removing an intoxicated passenger from the aircraft that had made it as far as the jetway at mco, fl.
| Attributes | |
| ACN | 524434 |
| Time | |
| Date | 200109 |
| Day | Mon |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : mco.airport |
| State Reference | FL |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tracon : t75.tracon |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
| Experience | flight attendant time airline total : 1 flight attendant time total : 1 flight attendant time type : 85 |
| ASRS Report | 524434 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | cabin event : passenger misconduct cabin event other non adherence : company policies non adherence : far other anomaly other |
| Independent Detector | other other : 1 |
| Resolutory Action | other |
| Consequence | faa : reviewed incident with flight crew other |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Company Flight Crew Human Performance Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
I was plucking tickets and as I gave the passenger back his boarding pass he said something to me and I smelled alcohol on him. I watched as he staggered down the jet bridge. I went after him and met the captain coming up the jet bridge. He witnessed what was going on and called the supervisor. Supervisor came down to talk to passenger. Passenger wouldn't leave. The local police were called. Passenger still wouldn't leave. Fbi came and passenger went willingly. I don't know how this passenger made it so far to the gate without anyone seeing his condition. He was issued a boarding pass and went thru security. People need to be more alert.
Original NASA ASRS Text
Title: A FLT ATTENDANT REPORT ON REMOVING AN INTOXICATED PAX FROM THE ACFT THAT HAD MADE IT AS FAR AS THE JETWAY AT MCO, FL.
Narrative: I WAS PLUCKING TICKETS AND AS I GAVE THE PAX BACK HIS BOARDING PASS HE SAID SOMETHING TO ME AND I SMELLED ALCOHOL ON HIM. I WATCHED AS HE STAGGERED DOWN THE JET BRIDGE. I WENT AFTER HIM AND MET THE CAPTAIN COMING UP THE JET BRIDGE. HE WITNESSED WHAT WAS GOING ON AND CALLED THE SUPERVISOR. SUPVR CAME DOWN TO TALK TO PAX. PAX WOULDN'T LEAVE. THE LOCAL POLICE WERE CALLED. PAX STILL WOULDN'T LEAVE. FBI CAME AND PAX WENT WILLINGLY. I DON'T KNOW HOW THIS PAX MADE IT SO FAR TO THE GATE WITHOUT ANYONE SEEING HIS CONDITION. HE WAS ISSUED A BOARDING PASS AND WENT THRU SECURITY. PEOPLE NEED TO BE MORE ALERT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.