B737-300. Elderly passenger confused the galley loading door and the lavatory door.

Attributes
ACN	524892
Time
Date	200109
Day	Sun
Local Time Of Day	200109
Place
Locale Reference	atc facility : zjx.artcc
State Reference	FL
Altitude	msl single value : 29000
Environment
Light	Night
Aircraft 1
Controlling Facilities	artcc : zjx.artcc
Operator	common carrier : air carrier
Make Model Name	B737-300
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Route In Use	enroute : direct
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 120 flight time total : 5000 flight time type : 910
ASRS Report	524892
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	cabin event : passenger misconduct cabin event other
Independent Detector	aircraft equipment other aircraft equipment : door warning light master warning light other flight crewa other flight crewb
Resolutory Action	none taken : anomaly accepted
Consequence	other
Supplementary
Problem Areas	Aircraft Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Elderly passenger was confused while trying to find the bathroom and accidentally move the lever to door 2L causing a door light in the cockpit while in flight. A flight attendant immediately lowered the handle and the light went out. There were no indications of a change in pressurization. Flight attendant assisted and counseled passenger and kept an eye on him for the remainder of the flight. Captain referenced in-flight manuals and contacted appropriate agencies. No further problems with passenger and remainder of flight was uneventful.

Original NASA ASRS Text

Title: B737-300. ELDERLY PAX CONFUSED THE GALLEY LOADING DOOR AND THE LAVATORY DOOR.

Narrative: ELDERLY PAX WAS CONFUSED WHILE TRYING TO FIND THE BATHROOM AND ACCIDENTALLY MOVE THE LEVER TO DOOR 2L CAUSING A DOOR LIGHT IN THE COCKPIT WHILE IN FLT. A FLT ATTENDANT IMMEDIATELY LOWERED THE HANDLE AND THE LIGHT WENT OUT. THERE WERE NO INDICATIONS OF A CHANGE IN PRESSURIZATION. FLT ATTENDANT ASSISTED AND COUNSELED PAX AND KEPT AN EYE ON HIM FOR THE REMAINDER OF THE FLT. CAPT REFERENCED INFLT MANUALS AND CONTACTED APPROPRIATE AGENCIES. NO FURTHER PROBLEMS WITH PAX AND REMAINDER OF FLT WAS UNEVENTFUL.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.