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|
Attributes | |
ACN | 529231 |
Time | |
Date | 200111 |
Day | Mon |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | airport : dfw.airport |
State Reference | TX |
Environment | |
Flight Conditions | VMC |
Light | Daylight |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | B727 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Experience | flight attendant time airline total : 16.5 flight attendant time total : 16.5 flight attendant time type : 15 |
ASRS Report | 529231 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Events | |
Anomaly | cabin event : passenger misconduct other anomaly other |
Independent Detector | other other : 1 |
Resolutory Action | none taken : anomaly accepted none taken : detected after the fact other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
A mr X refused to follow crew member instructions, in that he refused to put his dog in the kennel that he brought on the aircraft. He let the dog run free in the back area of the aircraft and decided to make his way to the first class area. When I discovered him sitting there, he was fondling himself. I firmly asked him to go back to his seat. Mr X rose from seat and got uncomfortably close to me. He demanded I serve him dinner. There was no meal service in the coach cabin, but there was in first class. I told him that the meal service was for those who paid to situation in the first class cabin. He did go back to his seat, but never restrained his dog. Apparently, he was difficult with the flight attendants in the back. All flight attendants felt that mr X was mentally deranged. His return travel back to the united states was changed to another airline.
Original NASA ASRS Text
Title: B757-200 PAX REFUSED TO KEEP HIS DOG IN HIS KENNEL, HE THEN TRIED TO SNEAK INTO THE FIRST CLASS CABIN AND WAS FOUND FONDLING HIMSELF.
Narrative: A MR X REFUSED TO FOLLOW CREW MEMBER INSTRUCTIONS, IN THAT HE REFUSED TO PUT HIS DOG IN THE KENNEL THAT HE BROUGHT ON THE ACFT. HE LET THE DOG RUN FREE IN THE BACK AREA OF THE ACFT AND DECIDED TO MAKE HIS WAY TO THE FIRST CLASS AREA. WHEN I DISCOVERED HIM SITTING THERE, HE WAS FONDLING HIMSELF. I FIRMLY ASKED HIM TO GO BACK TO HIS SEAT. MR X ROSE FROM SEAT AND GOT UNCOMFORTABLY CLOSE TO ME. HE DEMANDED I SERVE HIM DINNER. THERE WAS NO MEAL SVC IN THE COACH CABIN, BUT THERE WAS IN FIRST CLASS. I TOLD HIM THAT THE MEAL SVC WAS FOR THOSE WHO PAID TO SIT IN THE FIRST CLASS CABIN. HE DID GO BACK TO HIS SEAT, BUT NEVER RESTRAINED HIS DOG. APPARENTLY, HE WAS DIFFICULT WITH THE FLT ATTENDANTS IN THE BACK. ALL FLT ATTENDANTS FELT THAT MR X WAS MENTALLY DERANGED. HIS RETURN TRAVEL BACK TO THE UNITED STATES WAS CHANGED TO ANOTHER AIRLINE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.