A passenger up to visit lavatory during taxi becomes verbally abusive when directed to situation.

Attributes
ACN	534996
Time
Date	200112
Day	Tue
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : jfk.airport
State Reference	NY
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	A300
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Experience	flight attendant time airline total : 26 flight attendant time type : 40
ASRS Report	534996
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty other personnel other
Events
Anomaly	cabin event : passenger misconduct non adherence : far
Independent Detector	other other : cab 1
Resolutory Action	other
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Passenger got up to go to lavatory while taxiing to gate. Flight attendant #4 asked passenger to situation because when he returned from lavatory, he stood in aisle. He refused. She then used strong tone of voice to ask him to situation again. He became verbally abusive and stormed up to the door to speak to the purser who asked him to situation due to aircraft movement. Security called to meet aircraft. His family then also became abusive (verbally).

Original NASA ASRS Text

Title: A PAX UP TO VISIT LAVATORY DURING TAXI BECOMES VERBALLY ABUSIVE WHEN DIRECTED TO SIT.

Narrative: PAX GOT UP TO GO TO LAVATORY WHILE TAXIING TO GATE. FLT ATTENDANT #4 ASKED PAX TO SIT BECAUSE WHEN HE RETURNED FROM LAVATORY, HE STOOD IN AISLE. HE REFUSED. SHE THEN USED STRONG TONE OF VOICE TO ASK HIM TO SIT AGAIN. HE BECAME VERBALLY ABUSIVE AND STORMED UP TO THE DOOR TO SPEAK TO THE PURSER WHO ASKED HIM TO SIT DUE TO ACFT MOVEMENT. SECURITY CALLED TO MEET ACFT. HIS FAMILY THEN ALSO BECAME ABUSIVE (VERBALLY).

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.