37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 536177 |
Time | |
Date | 200112 |
Day | Sat |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | airport : tul.airport |
State Reference | OK |
Altitude | msl single value : 19000 |
Environment | |
Flight Conditions | VMC |
Weather Elements | Turbulence |
Light | Dusk |
Aircraft 1 | |
Controlling Facilities | artcc : zkc.artcc |
Operator | common carrier : air carrier |
Make Model Name | B737-300 |
Operating Under FAR Part | Part 121 |
Navigation In Use | other |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp |
Experience | flight time last 90 days : 150 flight time total : 9050 flight time type : 7000 |
ASRS Report | 536177 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Events | |
Anomaly | cabin event other inflight encounter : turbulence non adherence : company policies other anomaly other |
Independent Detector | other flight crewa other other : cab 3 |
Resolutory Action | none taken : detected after the fact |
Consequence | other Other |
Supplementary | |
Problem Areas | Weather Cabin Crew Human Performance ATC Human Performance Flight Crew Human Performance |
Primary Problem | Cabin Crew Human Performance |
Narrative:
Climbing out of tul en route to mci, we began experiencing continuous light chop with an occasional moderate chop. I called my 'a' flight attendant and told him to have the flight attendants stay seated. He said ok. Climbing through FL200, we began experiencing moderate turbulence. We reported the turbulence to mci center and asked them if they were aware of any other moderate turbulence reports in our area. He said the turbulence would last up to approximately FL280. We were never given any warning that this turbulence existed. I then asked mci center for an immediate descent to 16000 ft where another aircraft reported it smooth. We descended to 16000 ft, it smoothed out, and we continued to mci. After passenger were deplaned, my 'a' flight attendant told me that the 'B' flight attendant was going to 'situation' on our last leg from mci-mdw. I asked him why. He said she felt she had hurt her back in the moderate turbulence from tul-mci. I went to speak with her and she said she was going to 'try' to work the flight to mdw. I asked her if she felt she would be able to perform her duties in an emergency situation. She responded 'no.' at that point I decided to pull her from the flight. I pulled out my fom and made the required notifications per fom 9.6.7 -- accidents or incidents reports summary. Her parents live in mci, so she said she would go to their house for the night. It was my belief that she was asked by the company to see a company doctor while in mci. I have previously filled out a company irregularity report concerning this incident.
Original NASA ASRS Text
Title: A B737 PIC RPT REGARDING A FLT ATTENDANT THAT ALLEGES SHE WAS INJURED AFTER THE FLT HAD ENCOUNTERED TURB DURING CLBOUT FROM TUL, OK.
Narrative: CLBING OUT OF TUL ENRTE TO MCI, WE BEGAN EXPERIENCING CONTINUOUS LIGHT CHOP WITH AN OCCASIONAL MODERATE CHOP. I CALLED MY 'A' FLT ATTENDANT AND TOLD HIM TO HAVE THE FLT ATTENDANTS STAY SEATED. HE SAID OK. CLBING THROUGH FL200, WE BEGAN EXPERIENCING MODERATE TURB. WE RPTED THE TURB TO MCI CTR AND ASKED THEM IF THEY WERE AWARE OF ANY OTHER MODERATE TURB RPTS IN OUR AREA. HE SAID THE TURB WOULD LAST UP TO APPROX FL280. WE WERE NEVER GIVEN ANY WARNING THAT THIS TURB EXISTED. I THEN ASKED MCI CTR FOR AN IMMEDIATE DSCNT TO 16000 FT WHERE ANOTHER ACFT RPTED IT SMOOTH. WE DSNDED TO 16000 FT, IT SMOOTHED OUT, AND WE CONTINUED TO MCI. AFTER PAX WERE DEPLANED, MY 'A' FLT ATTENDANT TOLD ME THAT THE 'B' FLT ATTENDANT WAS GOING TO 'SIT' ON OUR LAST LEG FROM MCI-MDW. I ASKED HIM WHY. HE SAID SHE FELT SHE HAD HURT HER BACK IN THE MODERATE TURB FROM TUL-MCI. I WENT TO SPEAK WITH HER AND SHE SAID SHE WAS GOING TO 'TRY' TO WORK THE FLT TO MDW. I ASKED HER IF SHE FELT SHE WOULD BE ABLE TO PERFORM HER DUTIES IN AN EMER SIT. SHE RESPONDED 'NO.' AT THAT POINT I DECIDED TO PULL HER FROM THE FLT. I PULLED OUT MY FOM AND MADE THE REQUIRED NOTIFICATIONS PER FOM 9.6.7 -- ACCIDENTS OR INCIDENTS RPTS SUMMARY. HER PARENTS LIVE IN MCI, SO SHE SAID SHE WOULD GO TO THEIR HOUSE FOR THE NIGHT. IT WAS MY BELIEF THAT SHE WAS ASKED BY THE COMPANY TO SEE A COMPANY DOCTOR WHILE IN MCI. I HAVE PREVIOUSLY FILLED OUT A COMPANY IRREGULARITY RPT CONCERNING THIS INCIDENT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.