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A widebody transport crew, landing at ord, experienced a hard landing, causing a neck injury to one of the flight attendants.
| Attributes | |
| ACN | 540363 |
| Time | |
| Date | 200202 |
| Day | Fri |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : ord.airport |
| State Reference | IL |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | Widebody, Low Wing, 2 Turbojet Eng |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | landing : roll |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 230 flight time total : 18000 flight time type : 2000 |
| ASRS Report | 540363 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | cabin event other non adherence : company policies other anomaly other |
| Independent Detector | other flight crewa other flight crewb other other : obs 3 |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other other |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance |
| Primary Problem | Flight Crew Human Performance |
Narrative:
I was captain, PNF. Flying first officer was well experienced on aircraft. Wind was down the runway (runway 22R) approximately 15 KTS gusting to 20 KTS. First officer chose to use autothrottles for hand-flown landing. Landing was rough, but did not seem dangerous. All 3 of us agreed that a log write-up was unnecessary. But, during travel back to main terminal after deplaning, 1 or 2 flight attendants complained of neck pain. Since the aircraft logbook was not available, I went into company operations control and explained situation to maintenance supervisor, requested aircraft be inspected. He said he would have that done. Moral: no autothrottles during a hand-flown landing.
Original NASA ASRS Text
Title: A WDB CREW, LNDG AT ORD, EXPERIENCED A HARD LNDG, CAUSING A NECK INJURY TO ONE OF THE FLT ATTENDANTS.
Narrative: I WAS CAPT, PNF. FLYING FO WAS WELL EXPERIENCED ON ACFT. WIND WAS DOWN THE RWY (RWY 22R) APPROX 15 KTS GUSTING TO 20 KTS. FO CHOSE TO USE AUTOTHROTTLES FOR HAND-FLOWN LNDG. LNDG WAS ROUGH, BUT DID NOT SEEM DANGEROUS. ALL 3 OF US AGREED THAT A LOG WRITE-UP WAS UNNECESSARY. BUT, DURING TRAVEL BACK TO MAIN TERMINAL AFTER DEPLANING, 1 OR 2 FLT ATTENDANTS COMPLAINED OF NECK PAIN. SINCE THE ACFT LOGBOOK WAS NOT AVAILABLE, I WENT INTO COMPANY OPS CTL AND EXPLAINED SIT TO MAINT SUPVR, REQUESTED ACFT BE INSPECTED. HE SAID HE WOULD HAVE THAT DONE. MORAL: NO AUTOTHROTTLES DURING A HAND-FLOWN LNDG.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.