B767 crew had aircraft roll into he jetway after not getting the parking brakes set properly.

Attributes
ACN	552203
Time
Date	200206
Day	Tue
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : sea.airport
State Reference	WA
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B767 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time type : 669
ASRS Report	552203
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : multi engine pilot : instrument pilot : commercial
Experience	flight time type : 2098
ASRS Report	552201
Events
Anomaly	ground encounters other non adherence : company policies non adherence : published procedure non adherence : far other anomaly other
Independent Detector	other flight crewa other flight crewb other other : 3
Resolutory Action	none taken : detected after the fact
Consequence	other other other
Supplementary
Problem Areas	Flight Crew Human Performance
Primary Problem	Flight Crew Human Performance

Narrative:

We taxied in to gate at sea under the direction of a guide man. We were given a normal stop signal where I would expect to stop, set the parking brake and shut down. I know I stopped the plane and am certain I pulled the parking brake handle. I saw the guide man lower his hands and walk off as if all was normal. I saw the APU was up to speed and told the first officer to shut down both engines. Within seconds of shutting down the engines, we heard a 'ka-chunk' sound. I instinctively looked out to see if the plane was moving. Not seeing any movement outside, I looked back inside at the parking brake handle and was surprised to see it was not set. I reset the parking brake, but the left engine upper cowl had contacted the jetway and put a substantial dent in the cowl. Supplemental information from acn 552201: after receiving guide man's stop signal, captain pulled up parking brake handle and instructed me to shut down engine. I looked up to close engine bleed valve and shut down engine. When I looked down, I asked 'are we moving?' and then we felt the thud when the left engine hit the jetway. It was a clear day and we had no confusion on any signals. The parking brake failed to set and the guide man did not chock the tires. By the time either of us noticed we were moving, there was no time to brake before hitting the jetway.

Original NASA ASRS Text

Title: B767 CREW HAD ACFT ROLL INTO HE JETWAY AFTER NOT GETTING THE PARKING BRAKES SET PROPERLY.

Narrative: WE TAXIED IN TO GATE AT SEA UNDER THE DIRECTION OF A GUIDE MAN. WE WERE GIVEN A NORMAL STOP SIGNAL WHERE I WOULD EXPECT TO STOP, SET THE PARKING BRAKE AND SHUT DOWN. I KNOW I STOPPED THE PLANE AND AM CERTAIN I PULLED THE PARKING BRAKE HANDLE. I SAW THE GUIDE MAN LOWER HIS HANDS AND WALK OFF AS IF ALL WAS NORMAL. I SAW THE APU WAS UP TO SPD AND TOLD THE FO TO SHUT DOWN BOTH ENGINES. WITHIN SECONDS OF SHUTTING DOWN THE ENGS, WE HEARD A 'KA-CHUNK' SOUND. I INSTINCTIVELY LOOKED OUT TO SEE IF THE PLANE WAS MOVING. NOT SEEING ANY MOVEMENT OUTSIDE, I LOOKED BACK INSIDE AT THE PARKING BRAKE HANDLE AND WAS SURPRISED TO SEE IT WAS NOT SET. I RESET THE PARKING BRAKE, BUT THE L ENG UPPER COWL HAD CONTACTED THE JETWAY AND PUT A SUBSTANTIAL DENT IN THE COWL. SUPPLEMENTAL INFO FROM ACN 552201: AFTER RECEIVING GUIDE MAN'S STOP SIGNAL, CAPT PULLED UP PARKING BRAKE HANDLE AND INSTRUCTED ME TO SHUT DOWN ENG. I LOOKED UP TO CLOSE ENG BLEED VALVE AND SHUT DOWN ENG. WHEN I LOOKED DOWN, I ASKED 'ARE WE MOVING?' AND THEN WE FELT THE THUD WHEN THE L ENG HIT THE JETWAY. IT WAS A CLR DAY AND WE HAD NO CONFUSION ON ANY SIGNALS. THE PARKING BRAKE FAILED TO SET AND THE GUIDE MAN DID NOT CHOCK THE TIRES. BY THE TIME EITHER OF US NOTICED WE WERE MOVING, THERE WAS NO TIME TO BRAKE BEFORE HITTING THE JETWAY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.