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|
Attributes | |
ACN | 554068 |
Time | |
Date | 200207 |
Day | Sat |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | airport : zzzz.airport |
State Reference | FO |
Environment | |
Light | Daylight |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | B777-200 |
Operating Under FAR Part | Part 121 |
Navigation In Use | other |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
Experience | flight attendant time airline total : 29 flight attendant time total : 29 flight attendant time type : 90 |
ASRS Report | 554068 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : company policies non adherence : far non adherence : published procedure other anomaly other |
Independent Detector | other other : 1 |
Resolutory Action | none taken : anomaly accepted |
Supplementary | |
Problem Areas | Passenger Human Performance Flight Crew Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
A passenger went into aft galley while flight attendants were in cabin doing a beverage service. He stole several mini's of liquor and was intoxicated, swearing loudly and refusing to be quiet. If we were not staffed with only 11 flight attendants, there could be a flight attendant in the galley to monitor cabin at all times.
Original NASA ASRS Text
Title: B777-200 FLT ATTENDANT HAD A PAX THAT WAS DRUNK AND STEELING LIQUOR FROM THE AFT GALLEY.
Narrative: A PAX WENT INTO AFT GALLEY WHILE FLT ATTENDANTS WERE IN CABIN DOING A BEVERAGE SVC. HE STOLE SEVERAL MINI'S OF LIQUOR AND WAS INTOXICATED, SWEARING LOUDLY AND REFUSING TO BE QUIET. IF WE WERE NOT STAFFED WITH ONLY 11 FLT ATTENDANTS, THERE COULD BE A FLT ATTENDANT IN THE GALLEY TO MONITOR CABIN AT ALL TIMES.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.