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A B733 crew, upon arriving at the aircraft, discovered the flight attendants were in the jetway joining a briefing, while through passenger were on board the aircraft, unattended!
| Attributes | |
| ACN | 561969 |
| Time | |
| Date | 200210 |
| Day | Mon |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : mco.airport |
| State Reference | FL |
| Altitude | agl single value : 0 |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 250 flight time total : 26000 flight time type : 19000 |
| ASRS Report | 561969 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : instrument pilot : commercial pilot : multi engine |
| Experience | flight time last 90 days : 280 flight time total : 1000 flight time type : 2200 |
| ASRS Report | 562118 |
| Events | |
| Anomaly | non adherence : far non adherence : published procedure non adherence : company policies other anomaly other |
| Independent Detector | other flight crewa other other : faa inspec 6 |
| Resolutory Action | other |
| Consequence | faa : reviewed incident with flight crew other |
| Supplementary | |
| Problem Areas | Company Flight Crew Human Performance Cabin Crew Human Performance |
| Primary Problem | Cabin Crew Human Performance |
Narrative:
Did not have flight attendant on board with passenger on aircraft. Aircraft arrived at gate with through passenger for a pilot only crew change. FAA inspector was going to give us a line check to fll. When I returned from outside of aircraft an operations agent had brought 2 air marshals down for a briefing in the jetway. I noticed 3 people in the jetway in flight attendant type uniforms and wrongly assumed 2 to be flight attendants and 1 operations agent. All 3 were flight attendants, which the inspector brought to our attention. We had 1 flight attendant return to the interior of the entrance way and completed briefing with the fam's.' in the future I think this can be avoided by making sure flight attendants are aware that the 3RD flight attendant must remain on board with through passenger and receive the briefing from another crew member.
Original NASA ASRS Text
Title: A B733 CREW, UPON ARRIVING AT THE ACFT, DISCOVERED THE FLT ATTENDANTS WERE IN THE JETWAY JOINING A BRIEFING, WHILE THROUGH PAX WERE ON BOARD THE ACFT, UNATTENDED!
Narrative: DID NOT HAVE FLT ATTENDANT ON BOARD WITH PAX ON ACFT. ACFT ARRIVED AT GATE WITH THROUGH PAX FOR A PLT ONLY CREW CHANGE. FAA INSPECTOR WAS GOING TO GIVE US A LINE CHK TO FLL. WHEN I RETURNED FROM OUTSIDE OF ACFT AN OPS AGENT HAD BROUGHT 2 AIR MARSHALS DOWN FOR A BRIEFING IN THE JETWAY. I NOTICED 3 PEOPLE IN THE JETWAY IN FLT ATTENDANT TYPE UNIFORMS AND WRONGLY ASSUMED 2 TO BE FLT ATTENDANTS AND 1 OPS AGENT. ALL 3 WERE FLT ATTENDANTS, WHICH THE INSPECTOR BROUGHT TO OUR ATTN. WE HAD 1 FLT ATTENDANT RETURN TO THE INTERIOR OF THE ENTRANCE WAY AND COMPLETED BRIEFING WITH THE FAM'S.' IN THE FUTURE I THINK THIS CAN BE AVOIDED BY MAKING SURE FLT ATTENDANTS ARE AWARE THAT THE 3RD FLT ATTENDANT MUST REMAIN ON BOARD WITH THROUGH PAX AND RECEIVE THE BRIEFING FROM ANOTHER CREW MEMBER.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.