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B737-700 purser flight attendant had a passenger that refused to raise his seat back prior to landing.
| Attributes | |
| ACN | 568191 |
| Time | |
| Date | 200211 |
| Day | Sun |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : mco.airport |
| State Reference | FL |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Experience | flight attendant time airline total : 14 flight attendant time total : 14 flight attendant time type : 60 |
| ASRS Report | 568191 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : published procedure non adherence : far non adherence : company policies other anomaly other |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | FAA Passenger Human Performance Company |
| Primary Problem | Passenger Human Performance |
Narrative:
Passenger would not comply to bring seat forward. Passenger should be forewarned about rules and regulations from other departments, instead of flight attendants having to do al the dirty work.
Original NASA ASRS Text
Title: B737-700 PURSER FLT ATTENDANT HAD A PAX THAT REFUSED TO RAISE HIS SEAT BACK PRIOR TO LNDG.
Narrative: PAX WOULD NOT COMPLY TO BRING SEAT FORWARD. PAX SHOULD BE FOREWARNED ABOUT RULES AND REGS FROM OTHER DEPTS, INSTEAD OF FLT ATTENDANTS HAVING TO DO AL THE DIRTY WORK.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.