Narrative:

Holding for lga due to volume, descended wrong aircraft to 9000 ft. Transposed call signs. Was using new tool called 'user requested evaluation tool.' it distraction me.

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Original NASA ASRS Text

Title: ZDC CTLR TRANSPOSES ACR CALL SIGNS AND ISSUES DSCNT CLRNC TO WRONG ACFT CAUSING A CONFLICT.

Narrative: HOLDING FOR LGA DUE TO VOLUME, DSNDED WRONG ACFT TO 9000 FT. TRANSPOSED CALL SIGNS. WAS USING NEW TOOL CALLED 'USER REQUESTED EVALUATION TOOL.' IT DISTR ME.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.