B737 PIC allows 2 deadheading flight attendants, that were prescheduled to ride cabin to a flight as...

Attributes
ACN	576587
Time
Date	200303
Day	Fri
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : bna.airport
State Reference	TN
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737-300
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 150 flight time total : 11000 flight time type : 6000
ASRS Report	576587
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	non adherence : published procedure non adherence : far non adherence : company policies
Independent Detector	other flight crewa
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Company Flight Crew Human Performance Cabin Crew Human Performance
Primary Problem	Flight Crew Human Performance

Narrative:

Departing nashville with a oversold flight. At the gate, the csa supervisor said they were not going to give our deadheading flight attendants seats on the aircraft on their scheduled deadhead flight, due to an oversell. I talked to both the csa's and crew scheduling (flight attendants) regarding the matter, and was informed they were on must ride status. Still, the csa's said they were not going to give the flight attendant's boarding passes. After being informed that the flight attendants were not going to be able to get out of nashville that night, I called crew scheduling again to figure out what the options were. Scheduling said the csa's needed to pull some passenger off the plane, but the csa's continued to argue and said they wouldn't. While I was on the phone, with the crew scheduling supervisor, the csa supervisor came over and asked if I would carry 2 flight attendants in the cockpit, so we wouldn't have to pull any of the passenger off the aircraft (all were already seated). I mentioned this to the crew scheduling supervisor, and we all agreed this would solve the problem, and off we went! I felt that because the flight attendants were on duty in uniform in the cockpit during their other duty times, that this was a great solution of this problem. I did not know at the time that this is against far's (nor should it be!). My mistake! The first officer had no knowledge either. It was totally my decision as captain. To prevent this, I would make sure it is clear to pull boarding passenger for deadheading crew members by the csa's before the flight.

Original NASA ASRS Text

Title: B737 PIC ALLOWS 2 DEADHEADING FLT ATTENDANTS, THAT WERE PRESCHEDULED TO RIDE CABIN TO A FLT ASSIGNMENT, TO RIDE IN COCKPIT WHEN DENIED BOARDING BY CSA'S AT BNA, TN.

Narrative: DEPARTING NASHVILLE WITH A OVERSOLD FLT. AT THE GATE, THE CSA SUPVR SAID THEY WERE NOT GOING TO GIVE OUR DEADHEADING FLT ATTENDANTS SEATS ON THE ACFT ON THEIR SCHEDULED DEADHEAD FLT, DUE TO AN OVERSELL. I TALKED TO BOTH THE CSA'S AND CREW SCHEDULING (FLT ATTENDANTS) REGARDING THE MATTER, AND WAS INFORMED THEY WERE ON MUST RIDE STATUS. STILL, THE CSA'S SAID THEY WERE NOT GOING TO GIVE THE FLT ATTENDANT'S BOARDING PASSES. AFTER BEING INFORMED THAT THE FLT ATTENDANTS WERE NOT GOING TO BE ABLE TO GET OUT OF NASHVILLE THAT NIGHT, I CALLED CREW SCHEDULING AGAIN TO FIGURE OUT WHAT THE OPTIONS WERE. SCHEDULING SAID THE CSA'S NEEDED TO PULL SOME PAX OFF THE PLANE, BUT THE CSA'S CONTINUED TO ARGUE AND SAID THEY WOULDN'T. WHILE I WAS ON THE PHONE, WITH THE CREW SCHEDULING SUPVR, THE CSA SUPVR CAME OVER AND ASKED IF I WOULD CARRY 2 FLT ATTENDANTS IN THE COCKPIT, SO WE WOULDN'T HAVE TO PULL ANY OF THE PAX OFF THE ACFT (ALL WERE ALREADY SEATED). I MENTIONED THIS TO THE CREW SCHEDULING SUPVR, AND WE ALL AGREED THIS WOULD SOLVE THE PROB, AND OFF WE WENT! I FELT THAT BECAUSE THE FLT ATTENDANTS WERE ON DUTY IN UNIFORM IN THE COCKPIT DURING THEIR OTHER DUTY TIMES, THAT THIS WAS A GREAT SOLUTION OF THIS PROB. I DID NOT KNOW AT THE TIME THAT THIS IS AGAINST FAR'S (NOR SHOULD IT BE!). MY MISTAKE! THE FO HAD NO KNOWLEDGE EITHER. IT WAS TOTALLY MY DECISION AS CAPT. TO PREVENT THIS, I WOULD MAKE SURE IT IS CLR TO PULL BOARDING PAX FOR DEADHEADING CREW MEMBERS BY THE CSA'S BEFORE THE FLT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

B737 PIC allows 2 deadheading flight attendants, that were prescheduled to ride cabin to a flight assignment, to ride in cockpit when denied boarding by csa's at bna, tn.