37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 578828 |
Time | |
Date | 200304 |
Day | Tue |
Place | |
Locale Reference | airport : mia.airport |
State Reference | FL |
Altitude | agl single value : 0 |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | B737 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : parked |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified |
Experience | flight attendant time airline total : 12 flight attendant time total : 12 flight attendant time type : 20 |
ASRS Report | 578828 |
Person 2 | |
Function | observation : passenger other personnel other |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : company policies non adherence : far non adherence : published procedure |
Independent Detector | other other : person #1 |
Resolutory Action | other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
Upon boarding, it was brought to my attention that a female passenger appeared, acted, and smelled drunk. I spoke with her and the gate agent on the jet bridge and explained that it violated far's to board her. She proceeded to call me a 'foul name' and I told her to follow the agent back to the terminal before we called security. She, after a few mins, left.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPTS INEBRIATED FEMALE PAX REMOVED FROM ACFT PRIOR TO DEP.
Narrative: UPON BOARDING, IT WAS BROUGHT TO MY ATTN THAT A FEMALE PAX APPEARED, ACTED, AND SMELLED DRUNK. I SPOKE WITH HER AND THE GATE AGENT ON THE JET BRIDGE AND EXPLAINED THAT IT VIOLATED FAR'S TO BOARD HER. SHE PROCEEDED TO CALL ME A 'FOUL NAME' AND I TOLD HER TO FOLLOW THE AGENT BACK TO THE TERMINAL BEFORE WE CALLED SECURITY. SHE, AFTER A FEW MINS, LEFT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.