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Passenger detained for questioning after person refused to situation upright in seat for landing instead of lying stretched out on seat landing at dfw, tx.
| Attributes | |
| ACN | 582747 |
| Time | |
| Date | 200305 |
| Day | Fri |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : dfw.airport |
| State Reference | TX |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tracon : d10.tracon tower : dfw.tower |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | descent : approach ground : parked landing : roll |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 3 |
| Experience | flight attendant time airline total : 13.5 flight attendant time total : 13.5 flight attendant time type : 80 |
| ASRS Report | 582747 |
| Person 2 | |
| Affiliation | other |
| Function | observation : passenger |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : company policies non adherence : far |
| Independent Detector | other other : cab 1 |
| Resolutory Action | none taken : unable |
| Consequence | other Other |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Passenger was stretched out with back against window. We asked passenger to please situation upright facing forward for landing. He asked, 'why?' I informed him it was a safety regulation. He began to argue, said it wasn't a law, became loud and agitated. 1 passenger yelled at him saying, 'when we land, get a lawyer!' I attempted to reason with him. The situation escalated. I called captain who in turn called for dfw police to meet. 2 police officers and a customer service rep took passenger aside. He continued to argue with police. He was making a connection to st louis and it was decided that the captain would decide whether or not to allow him to fly.
Original NASA ASRS Text
Title: PAX DETAINED FOR QUESTIONING AFTER PERSON REFUSED TO SIT UPRIGHT IN SEAT FOR LNDG INSTEAD OF LYING STRETCHED OUT ON SEAT LNDG AT DFW, TX.
Narrative: PAX WAS STRETCHED OUT WITH BACK AGAINST WINDOW. WE ASKED PAX TO PLEASE SIT UPRIGHT FACING FORWARD FOR LNDG. HE ASKED, 'WHY?' I INFORMED HIM IT WAS A SAFETY REG. HE BEGAN TO ARGUE, SAID IT WASN'T A LAW, BECAME LOUD AND AGITATED. 1 PAX YELLED AT HIM SAYING, 'WHEN WE LAND, GET A LAWYER!' I ATTEMPTED TO REASON WITH HIM. THE SIT ESCALATED. I CALLED CAPT WHO IN TURN CALLED FOR DFW POLICE TO MEET. 2 POLICE OFFICERS AND A CUSTOMER SVC REP TOOK PAX ASIDE. HE CONTINUED TO ARGUE WITH POLICE. HE WAS MAKING A CONNECTION TO ST LOUIS AND IT WAS DECIDED THAT THE CAPT WOULD DECIDE WHETHER OR NOT TO ALLOW HIM TO FLY.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.