Narrative:

On may/sat/03, at approximately XA00Z, while attempting to taxi from the gate, a 'steering inoperative' caution message illuminated. After completing the appropriate checklist, the caution message cleared. The next attempt to taxi away from the gate again resulted in a 'steering inoperative' caution message, which we also cleared. I then requested that the ground crew use a tug to push us away from the gate. It was my understanding that the tug the station used regularly was inoperative, and therefore the ground crew was forced to use a different tug to push us from the gate. After about 10 mins of unsuccessful attempts to push us back, the tug driver borrowed a different tug from another carrier. Using this different tug, the ground crew continued in its efforts to pull us away from the gate. During this time, there were approximately 6 ground personnel including the tug driver in the area around the aircraft. As the tug driver attempted to pull us to the left, my first officer stated that our right wing was coming very close to the jetbridge off our right side. I immediately signaled to the ground crew to stop the pushback procedure. I then shut down the aircraft and had the passenger deplane. Upon exiting the aircraft, I first observed that the aircraft's winglet had come in contact with the jetbridge. Subsequently, I contacted the chief pilot, maintenance, scheduling, and dispatch. Maintenance inspected the winglet and made entries in the aircraft's logbook. I am not aware of any damage to the aircraft.

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Original NASA ASRS Text

Title: CL65 FLT CREW, WHILE BEING PUSHED BACK FROM GATE FOR DEP, EXPERIENCED ACFT WINGTIP COLLIDE WITH THE JETBRIDGE.

Narrative: ON MAY/SAT/03, AT APPROX XA00Z, WHILE ATTEMPTING TO TAXI FROM THE GATE, A 'STEERING INOP' CAUTION MESSAGE ILLUMINATED. AFTER COMPLETING THE APPROPRIATE CHKLIST, THE CAUTION MESSAGE CLRED. THE NEXT ATTEMPT TO TAXI AWAY FROM THE GATE AGAIN RESULTED IN A 'STEERING INOP' CAUTION MESSAGE, WHICH WE ALSO CLRED. I THEN REQUESTED THAT THE GND CREW USE A TUG TO PUSH US AWAY FROM THE GATE. IT WAS MY UNDERSTANDING THAT THE TUG THE STATION USED REGULARLY WAS INOP, AND THEREFORE THE GND CREW WAS FORCED TO USE A DIFFERENT TUG TO PUSH US FROM THE GATE. AFTER ABOUT 10 MINS OF UNSUCCESSFUL ATTEMPTS TO PUSH US BACK, THE TUG DRIVER BORROWED A DIFFERENT TUG FROM ANOTHER CARRIER. USING THIS DIFFERENT TUG, THE GND CREW CONTINUED IN ITS EFFORTS TO PULL US AWAY FROM THE GATE. DURING THIS TIME, THERE WERE APPROX 6 GND PERSONNEL INCLUDING THE TUG DRIVER IN THE AREA AROUND THE ACFT. AS THE TUG DRIVER ATTEMPTED TO PULL US TO THE L, MY FO STATED THAT OUR R WING WAS COMING VERY CLOSE TO THE JETBRIDGE OFF OUR R SIDE. I IMMEDIATELY SIGNALED TO THE GND CREW TO STOP THE PUSHBACK PROC. I THEN SHUT DOWN THE ACFT AND HAD THE PAX DEPLANE. UPON EXITING THE ACFT, I FIRST OBSERVED THAT THE ACFT'S WINGLET HAD COME IN CONTACT WITH THE JETBRIDGE. SUBSEQUENTLY, I CONTACTED THE CHIEF PLT, MAINT, SCHEDULING, AND DISPATCH. MAINT INSPECTED THE WINGLET AND MADE ENTRIES IN THE ACFT'S LOGBOOK. I AM NOT AWARE OF ANY DAMAGE TO THE ACFT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.