Narrative:

After takeoff and climbing out of approximately, 11000 ft, I retrieved messages from the ACARS printer, including WX along with additional messages that were attached to the above items. First officer began to read the various messages. Three messages from operations identified a weight and balance problem which required us to move a passenger from coach to first class before tko. Neither of us had seen any of these messages prior to 110000 ft. We had received our load closeout prior to takeoff. All information was reviewed and proper. Takeoff roll and rotation were normal. After receiving messages from operations, we relocated passenger load closeout which showed the adjustment. With the time delay, there appears to have been a breakdown in communication somewhere along the line. This was a very minor mistake, but could have been much worse. Having not acknowledged any of the messages, we should have been notified by ATC to contact operations prior to takeoff. Are we stretched too thin in operations.?

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Original NASA ASRS Text

Title: A B737 CAPT RPTED THAT OPS DID NOT INFORM HIM OF THE WEIGHT AND BALANCE PROB UNTIL AFTER DEP FROM IAD.

Narrative: AFTER TKOF AND CLBING OUT OF APPROX, 11000 FT, I RETRIEVED MESSAGES FROM THE ACARS PRINTER, INCLUDING WX ALONG WITH ADDITIONAL MESSAGES THAT WERE ATTACHED TO THE ABOVE ITEMS. FO BEGAN TO READ THE VARIOUS MESSAGES. THREE MESSAGES FROM OPS IDENTIFIED A WEIGHT AND BALANCE PROB WHICH REQUIRED US TO MOVE A PAX FROM COACH TO FIRST CLASS BEFORE TKO. NEITHER OF US HAD SEEN ANY OF THESE MESSAGES PRIOR TO 110000 FT. WE HAD RECEIVED OUR LOAD CLOSEOUT PRIOR TO TKOF. ALL INFO WAS REVIEWED AND PROPER. TKOF ROLL AND ROTATION WERE NORMAL. AFTER RECEIVING MESSAGES FROM OPS, WE RELOCATED PAX LOAD CLOSEOUT WHICH SHOWED THE ADJUSTMENT. WITH THE TIME DELAY, THERE APPEARS TO HAVE BEEN A BREAKDOWN IN COM SOMEWHERE ALONG THE LINE. THIS WAS A VERY MINOR MISTAKE, BUT COULD HAVE BEEN MUCH WORSE. HAVING NOT ACKNOWLEDGED ANY OF THE MESSAGES, WE SHOULD HAVE BEEN NOTIFIED BY ATC TO CONTACT OPS PRIOR TO TKOF. ARE WE STRETCHED TOO THIN IN OPS.?

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.