37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 588067 |
Time | |
Date | 200307 |
Day | Sat |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | airport : stl.airport |
State Reference | MO |
Environment | |
Flight Conditions | VMC |
Light | Dusk |
Aircraft 1 | |
Controlling Facilities | artcc : zkc.artcc tracon : t75.tracon |
Operator | common carrier : air carrier |
Make Model Name | B757 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | descent : approach |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Qualification | pilot : multi engine pilot : commercial pilot : instrument |
ASRS Report | 588067 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Events | |
Anomaly | non adherence : company policies |
Independent Detector | other other : person 3 |
Resolutory Action | none taken : insufficient time |
Consequence | Other |
Supplementary | |
Problem Areas | Company Cabin Crew Human Performance Flight Crew Human Performance |
Primary Problem | Ambiguous |
Narrative:
Upon landing in stl, the intercom chimed in cockpit, the flight attendant wanted to talk to us. After parking at the gate, there was much talking on the intercom about whether the 10000 ft announcement was made. The captain and I discussed whether I made the announcement. I thought I did, but could have hit the wrong button. The flight attendant was extremely upset that she did not hear the warning. She did hear the ETA annunciations throughout the flight and the 30 min announcement and chimes, but was very surprised by the gear coming down. We explained that it was not intentional if we did not make the announcement.
Original NASA ASRS Text
Title: CABIN ATTENDANT COMPLAINED TO FLT CREW THAT SHE HAD NOT HEARD THE PREPARE FOR LNDG ANNOUNCEMENT. UNDETERMINED WHETHER THE ANNOUNCEMENT WAS NOT MADE OR IF SHE HAD SIMPLY MISSED IT.
Narrative: UPON LNDG IN STL, THE INTERCOM CHIMED IN COCKPIT, THE FLT ATTENDANT WANTED TO TALK TO US. AFTER PARKING AT THE GATE, THERE WAS MUCH TALKING ON THE INTERCOM ABOUT WHETHER THE 10000 FT ANNOUNCEMENT WAS MADE. THE CAPT AND I DISCUSSED WHETHER I MADE THE ANNOUNCEMENT. I THOUGHT I DID, BUT COULD HAVE HIT THE WRONG BUTTON. THE FLT ATTENDANT WAS EXTREMELY UPSET THAT SHE DID NOT HEAR THE WARNING. SHE DID HEAR THE ETA ANNUNCIATIONS THROUGHOUT THE FLT AND THE 30 MIN ANNOUNCEMENT AND CHIMES, BUT WAS VERY SURPRISED BY THE GEAR COMING DOWN. WE EXPLAINED THAT IT WAS NOT INTENTIONAL IF WE DID NOT MAKE THE ANNOUNCEMENT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.