A busy ZMP ARTCC controller providing approach control service into tvc attempted to issue a BE400 crew a visual approach in deteriorating WX conditions.

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Attributes
ACN	588674
Time
Date	200307
Day	Thu
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : tvc.airport
State Reference	MI
Altitude	msl single value : 2700
Environment
Flight Conditions	Mixed
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zmp.artcc
Operator	general aviation : corporate
Make Model Name	Beechjet 400
Operating Under FAR Part	Part 91
Navigation In Use	other
Flight Phase	descent : approach
Route In Use	arrival : on vectors
Flight Plan	IFR
Person 1
Affiliation	company : corporate
Function	flight crew : captain oversight : pic
Qualification	pilot : cfi pilot : commercial pilot : instrument pilot : multi engine pilot : atp
Experience	flight time last 90 days : 50 flight time total : 7480 flight time type : 1000
ASRS Report	588674
Person 2
Affiliation	company : corporate
Function	flight crew : first officer
Events
Anomaly	inflight encounter : weather non adherence : published procedure
Independent Detector	atc equipment other atc equipment : radio / radar aircraft equipment other aircraft equipment : radio other controllera other flight crewa other flight crewb
Resolutory Action	controller : issued new clearance
Supplementary
Problem Areas	Weather ATC Human Performance
Primary Problem	Weather

Narrative:

We were at 2700 ft MSL, being vectored around the airport for VFR and IFR traffic in the area. About 10 mi from the airport, we were cleared direct to the airport. We were in and out of the bases. ATC was busy, and working 2 frequencys. About 6 mi from the airport, it was apparent we would need the instrument approach. We were trying to wait for a break in communications to make our request. On 2 occasions, someone had a stuck microphone. We were concerned that ATC thought we were VFR (since we were given direct the airport), and we might be very close to VFR traffic. ATC then asked us if we had the airport. My copilot lost his temper on the radio. There were several radio exchanges, and more time was used up on us trying to get vectors for the instrument approach. Landed safely after instrument approach. Tensions were high, the radio was congested, WX was deteriorating. My copilot should not have expressed his frustration on the radio. ATC should avoid having controllers work 2 frequencys.

Original NASA ASRS Text

Title: A BUSY ZMP ARTCC CTLR PROVIDING APCH CTL SVC INTO TVC ATTEMPTED TO ISSUE A BE400 CREW A VISUAL APCH IN DETERIORATING WX CONDITIONS.

Narrative: WE WERE AT 2700 FT MSL, BEING VECTORED AROUND THE ARPT FOR VFR AND IFR TFC IN THE AREA. ABOUT 10 MI FROM THE ARPT, WE WERE CLRED DIRECT TO THE ARPT. WE WERE IN AND OUT OF THE BASES. ATC WAS BUSY, AND WORKING 2 FREQS. ABOUT 6 MI FROM THE ARPT, IT WAS APPARENT WE WOULD NEED THE INST APCH. WE WERE TRYING TO WAIT FOR A BREAK IN COMS TO MAKE OUR REQUEST. ON 2 OCCASIONS, SOMEONE HAD A STUCK MIKE. WE WERE CONCERNED THAT ATC THOUGHT WE WERE VFR (SINCE WE WERE GIVEN DIRECT THE ARPT), AND WE MIGHT BE VERY CLOSE TO VFR TFC. ATC THEN ASKED US IF WE HAD THE ARPT. MY COPLT LOST HIS TEMPER ON THE RADIO. THERE WERE SEVERAL RADIO EXCHANGES, AND MORE TIME WAS USED UP ON US TRYING TO GET VECTORS FOR THE INST APCH. LANDED SAFELY AFTER INST APCH. TENSIONS WERE HIGH, THE RADIO WAS CONGESTED, WX WAS DETERIORATING. MY COPLT SHOULD NOT HAVE EXPRESSED HIS FRUSTRATION ON THE RADIO. ATC SHOULD AVOID HAVING CTLRS WORK 2 FREQS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.