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A B767 first officer reported that the crew rest seats are improperly placed just forward of coach, causing numerous distrs during assigned rest periods.
| Attributes | |
| ACN | 589451 |
| Time | |
| Date | 200308 |
| Day | Sat |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : zzz.artcc |
| State Reference | FO |
| Aircraft 1 | |
| Controlling Facilities | artcc : zzz.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : multi engine pilot : instrument pilot : commercial |
| ASRS Report | 589451 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Events | |
| Anomaly | non adherence : company policies |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : unable |
| Consequence | other |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Company Aircraft |
| Primary Problem | Company |
Narrative:
On yet another flight, I got zero rest on the first break due to the flight attendants going up and down the aisle with heavy steps during their service. I do not blame them for walking heavily, though on one occasion, I gently asked a flight attendant if he could please walk a little softer and he proceeded to stomp his feet twice as hard. I do not blame them for the confign of the service. What is needed is a change in the location of our rest seat to one that receives the minimum of traffic as the present one not only gets the maximum of traffic, but is not a window seat which makes the vibration of heavy steps even greater. On the flight, both the captain and I got no rest at all in the rest seat. Surely this must be of some degree of concern to management to have crew that gets no rest during the rest break. Please do something soon. Thanks for listening.
Original NASA ASRS Text
Title: A B767 FO RPTED THAT THE CREW REST SEATS ARE IMPROPERLY PLACED JUST FORWARD OF COACH, CAUSING NUMEROUS DISTRS DURING ASSIGNED REST PERIODS.
Narrative: ON YET ANOTHER FLT, I GOT ZERO REST ON THE FIRST BREAK DUE TO THE FLT ATTENDANTS GOING UP AND DOWN THE AISLE WITH HVY STEPS DURING THEIR SVC. I DO NOT BLAME THEM FOR WALKING HEAVILY, THOUGH ON ONE OCCASION, I GENTLY ASKED A FLT ATTENDANT IF HE COULD PLEASE WALK A LITTLE SOFTER AND HE PROCEEDED TO STOMP HIS FEET TWICE AS HARD. I DO NOT BLAME THEM FOR THE CONFIGN OF THE SVC. WHAT IS NEEDED IS A CHANGE IN THE LOCATION OF OUR REST SEAT TO ONE THAT RECEIVES THE MINIMUM OF TFC AS THE PRESENT ONE NOT ONLY GETS THE MAX OF TFC, BUT IS NOT A WINDOW SEAT WHICH MAKES THE VIBRATION OF HVY STEPS EVEN GREATER. ON THE FLT, BOTH THE CAPT AND I GOT NO REST AT ALL IN THE REST SEAT. SURELY THIS MUST BE OF SOME DEGREE OF CONCERN TO MGMNT TO HAVE CREW THAT GETS NO REST DURING THE REST BREAK. PLEASE DO SOMETHING SOON. THANKS FOR LISTENING.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.