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Attributes | |
ACN | 590137 |
Time | |
Date | 200308 |
Day | Thu |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Altitude | agl single value : 0 |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : parked |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp |
ASRS Report | 590137 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty oversight : flight attendant in charge |
Events | |
Anomaly | cabin event other |
Independent Detector | other flight crewa |
Resolutory Action | none taken : unable |
Supplementary | |
Problem Areas | Company |
Primary Problem | Company |
Narrative:
During a layover I got a call from our #1 flight attendant who admitted that both she and #2 flight attendant had fallen asleep during the flight. As a captain I rely on the alertness of all crew members to insure the safety and comfort of our passenger. Talking with other flight attendants I find that the way they are being used now allows for little rest. Result is a tired flight attendant crew. I think both air carrier and FAA need to look at this usage problem. The company has laid off too many of them and the rest are suffering the overload. I would think, at the least, to put the flight attendants back on an 8 hour behind closed doors instead of this block to block schedule they have had forced on them.
Original NASA ASRS Text
Title: AN MD80 CAPT RPTED THAT THE FLT ATTENDANT CREW WAS OVERWORKED AND FATIGUED DUE TO STAFF REDUCTIONS MADE BY THE COMPANY.
Narrative: DURING A LAYOVER I GOT A CALL FROM OUR #1 FLT ATTENDANT WHO ADMITTED THAT BOTH SHE AND #2 FLT ATTENDANT HAD FALLEN ASLEEP DURING THE FLT. AS A CAPT I RELY ON THE ALERTNESS OF ALL CREW MEMBERS TO INSURE THE SAFETY AND COMFORT OF OUR PAX. TALKING WITH OTHER FLT ATTENDANTS I FIND THAT THE WAY THEY ARE BEING USED NOW ALLOWS FOR LITTLE REST. RESULT IS A TIRED FLT ATTENDANT CREW. I THINK BOTH ACR AND FAA NEED TO LOOK AT THIS USAGE PROB. THE COMPANY HAS LAID OFF TOO MANY OF THEM AND THE REST ARE SUFFERING THE OVERLOAD. I WOULD THINK, AT THE LEAST, TO PUT THE FLT ATTENDANTS BACK ON AN 8 HR BEHIND CLOSED DOORS INSTEAD OF THIS BLOCK TO BLOCK SCHEDULE THEY HAVE HAD FORCED ON THEM.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.