Flight attendant report regarding the work scheduling that was alleged to have created an unsatisfac...

Attributes
ACN	590450
Time
Date	200306
Day	Fri
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : dfw.airport
State Reference	TX
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	SF 340A
Operating Under FAR Part	Part 121
Flight Phase	ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 1
Experience	flight attendant time airline total : 1 flight attendant time total : 1 flight attendant time type : 72
ASRS Report	590450
Person 2
Affiliation	company : air carrier
Function	oversight : pic
Events
Anomaly	cabin event other other anomaly other
Independent Detector	other other : cab 1
Resolutory Action	other
Consequence	other other
Supplementary
Problem Areas	Company Cabin Crew Human Performance Environmental Factor
Primary Problem	Company

Narrative:

I was calling in fatigued the previous day and was still made to fly the schedule I was given. I had to go off on medical. They took me off from flying for 24 hours and told me to rest. I was on long days and short overnights. I was not getting enough sleep during the nights. I called my manager and told her I felt unsafe to fly and did not feel I could do my job. The company did nothing to help me in this matter. I was tired and sick and was still penalized for not flying. Over 12 hours is too hard to work and be safe on short overnights. For 3 days I was on less than 9 hours 30 min overnights and over 12 hours 45 mins on duty time. I had to file a complaint. I was on reserve duty and all was legal to fly. However, the days I was asked to work was making me tired and sick. I was not safe and even felt lethargic. I went to the doctor and she even said it was not safe to fly so much and so little 'actual time sleeping,' less than 7 hours 30 mins on each overnight, followed by over 13 hour duty days. We do not get 'behind the door time' (it is 'block in' time) which can be more than a full hour -- a big difference.

Original NASA ASRS Text

Title: FLT ATTENDANT RPT REGARDING THE WORK SCHEDULING THAT WAS ALLEGED TO HAVE CREATED AN UNSATISFACTORY WORK ENVIRONMENT, WITH LONG DUTY DAYS AND SHORT SCHEDULED REST PERIODS OUT OF DFW, TX.

Narrative: I WAS CALLING IN FATIGUED THE PREVIOUS DAY AND WAS STILL MADE TO FLY THE SCHEDULE I WAS GIVEN. I HAD TO GO OFF ON MEDICAL. THEY TOOK ME OFF FROM FLYING FOR 24 HRS AND TOLD ME TO REST. I WAS ON LONG DAYS AND SHORT OVERNIGHTS. I WAS NOT GETTING ENOUGH SLEEP DURING THE NIGHTS. I CALLED MY MGR AND TOLD HER I FELT UNSAFE TO FLY AND DID NOT FEEL I COULD DO MY JOB. THE COMPANY DID NOTHING TO HELP ME IN THIS MATTER. I WAS TIRED AND SICK AND WAS STILL PENALIZED FOR NOT FLYING. OVER 12 HRS IS TOO HARD TO WORK AND BE SAFE ON SHORT OVERNIGHTS. FOR 3 DAYS I WAS ON LESS THAN 9 HRS 30 MIN OVERNIGHTS AND OVER 12 HRS 45 MINS ON DUTY TIME. I HAD TO FILE A COMPLAINT. I WAS ON RESERVE DUTY AND ALL WAS LEGAL TO FLY. HOWEVER, THE DAYS I WAS ASKED TO WORK WAS MAKING ME TIRED AND SICK. I WAS NOT SAFE AND EVEN FELT LETHARGIC. I WENT TO THE DOCTOR AND SHE EVEN SAID IT WAS NOT SAFE TO FLY SO MUCH AND SO LITTLE 'ACTUAL TIME SLEEPING,' LESS THAN 7 HRS 30 MINS ON EACH OVERNIGHT, FOLLOWED BY OVER 13 HR DUTY DAYS. WE DO NOT GET 'BEHIND THE DOOR TIME' (IT IS 'BLOCK IN' TIME) WHICH CAN BE MORE THAN A FULL HR -- A BIG DIFFERENCE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Flight attendant report regarding the work scheduling that was alleged to have created an unsatisfactory work environment, with long duty days and short scheduled rest periods out of dfw, tx.